Mercy Du is the director of member relations at the National Retail Federation. In this role, she leads membership recruitment and retention efforts, creating tactics and strategies to meet and exceed the needs of NRF’s diverse and growing membership.
Du joined NRF in 2018 as manager of member development, where she was responsible for member recruitment and grew the member base by 51 percent within her first year. She is a retail industry veteran, and prior to joining NRF, she worked as a wholesale manager in the luxury apparel space.
She holds a bachelor’s degree in marketing, communications and international relations from Lehigh University.