“Attendees will walk away not only inspired and informed, but with new skills and knowledge that will help them succeed and grow in their professions.”Matthew Shay
NRF President and CEO
WASHINGTON – CEOs, startup founders and top business personalities will discuss the shifting retail landscape and how to improve the customer experience as more than 2,500 leading members of the retail community gather in Las Vegas September 12-14 for the National Retail Federation’s annual Shop.org conference.
“Shop.org showcases how retailers are reimagining the shopping experience, selling through multiple channels and in multiple ways,” NRF President and CEO Matthew Shay said. “We are at the epicenter of a vibrant industry with tremendous opportunity for growth – and this year’s attendees will walk away not only inspired and informed, but with new skills and perspectives that will help them thrive today and in the future.”
NRF has also renewed and expanded Shop.org’s partnership with Fast Company for 2018. Fast Company editors will bring the company’s signature focus on innovation in technology, leadership, and design to an entire day of content on the main stage. Topics will include AI, cross-industry collaborations, design thinking, and how marketers, product designers and consumers are co-creating the brands of the future.
Keynotes will include:
Randi Zuckerberg, founder and CEO of Zuckerberg Media and former director of market development at Facebook. The entrepreneur, investor, bestselling author and tech media personality is the creator and executive producer of DOT, an animated television show on NBC, and the founder of Sue’s Tech Kitchen, a tech-themed dining concept for families that features 3D-printed food.
Harlan Bratcher, global business development head for fashion at JD.com, China’s largest retailer, where he is responsible for introducing Western brands to China and JD’s platform. A retail veteran and entrepreneur, he was previously CEO of Reed Krakoff and was president and CEO of A/X Armani Exchange. He has also held executive and management positions at Calvin Klein, Sony Corporation and QVC.
Ali Weiss, senior vice president of marketing at direct-to-consumer skin care and cosmetics company Glossier. Before Glossier, the Stanford graduate and Harvard MBA worked in financial institutions account management and corporate strategy at BlackRock.
Other notable speakers will include:
Amy Africa, CEO, Eight by Eight
Bernadine Wu, CEO and founder, FitForCommerce
Billy May, CEO, Sur La Table
Bryon Colby, senior vice president of digital commerce, Cornerstone Brands
Daniel Folkman, vice president of business development, goPuff
David Munczinski, CEO and founder, Brickwork
Gan Bai, chief product officer, Zenni Optical
Healey Cypher, CEO and co-founder, OAK
Jeremy Bergstein, CEO and co-founder, The Science Company
Joanne Healy, executive vice president and chief strategy officer, JGA
John Ballay, CEO and co-founder, Knot Standard
Karen Voelker, global lead, customer innovation network, Accenture
Kasey Lobaugh, chief innovation officer for retail and distribution, Deloitte
Kevin Ertell, global digital business lead for running, Nike
Kristin Smith, chief operating officer, Dolly
Kruti Patel Goyal, general manager of seller services, Etsy
Laura Heller, senior editor, Retail Dive
Lisa Collier, president and CEO, NYDJ
Lorena Garcia, executive chef, Chica Las Vegas at the Venetian
Marc Mastronardi, executive vice president of business development, Macy’s
Matt Corey, chief marketing officer, PGA Tour Superstore
Megan Berry, founder and CEO, byReveal
Meyar Sheik, CEO, Certona
Michael Griffin, CEO, Adlucent
Omer Iqbal, head of global architecture, digital center of excellence, Shiseido
Ra’el Cohen, chief creative officer, ThirdLove
Rob Garf, vice president of industry strategy and insights, Salesforce
Rob Schmults, chairman of the Digital Council, NRF
Ryan MacInnes, director of marketing, Voysis
Sucharita Kodali, vice president and principal analyst, Forrester
Traci Inglis, president, JustFab and ShoeDazzle, TechStyle Group
Trevor Sumner, CEO, Perch Interactive
The Shop.org conference brings together a community focused on creating seamless, “wow-worthy” customer experiences. Show attendees will explore the boundaries of retail, experiment with new collaborations and build on each other’s knowledge to find new ways to “win for the consumer.”
Complimentary registration is available to editorial members of the news media as well as accredited retail analysts and bloggers. For more information, visit the Shop.org media registration page.
NRF is the world’s largest retail trade association, representing discount and department stores, home goods and specialty stores, Main Street merchants, grocers, wholesalers, chain restaurants and internet retailers from the United States and more than 45 countries. Retail is the nation’s largest private-sector employer, supporting one in four U.S. jobs — 42 million working Americans. Contributing $2.6 trillion to annual GDP, retail is a daily barometer for the nation’s economy.