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Retail Trends
The tire giant benchmarks service levels against retailers like Nordstrom, Starbucks and Apple — companies known for excellence in customer service.
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Retail Trends
New Jersey is a perfect example of retail’s best attributes: unique ideas, a rich history rooted in hard work, adaption to trends and technology, opportunities to learn and grow and a strong commitment to community.
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Marketing
‘Recreational retail’ transforms staid shopping experiences into memory-makers.
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Online
Former J.C. Penney executive talks fast change at the Shop.org Digital Experience Workshop.
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Store Operations
The Wisconsin-based retailer is targeting growth with small-town locations that are typically about one-third the size of big-box stores.
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Retail Trends
New Hampshire’s state motto, ‘Live Free or Die,’ isn’t just printed on the signs that welcome visitors. The state’s retailers take it to heart and bring a new meaning to the phrase. 
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Mobile
Mobile is more than the future of e-commerce. It’s the future of just about everything. Those who innovate, risk and take chances with mobile hold the future of retail in their hands. 
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Retail Trends
A quick look at industry stories from the past month — the latest, the greatest and the just plain news-worthy.
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Retail Trends
An interview with Melissa Gonzalez, CEO and founder, The Lion’esque Group.
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Public Policy
Most major retailers today use each channel's strengths to make the whole sector stronger.
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Retail's Digital Summit

Join more than 5,000 digital retail professionals as they discover new ideas, get actionable takeaways and build strong relationships with the brightest and most innovative players in the digital retail world at Retail's Digital Summit, to be held September 26 - 28 in Dallas.

Retail Across America
Retail Across America street

We set out on a road trip to find the most powerful retail stories across the United States, showing how retailers large and small are creating jobs, driving innovation and giving back to the communities they serve. This is Retail Across America.

Events

See articles, sketchnotes, presentations, photos and more from the Shop.org Digital Experience Workshop, held July 18-20 in Ranchos Palos Verdes, Calif.

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Retail Across America: Nevada