Software Sourcebook » Strategic Information Tools » Customer Relationship Management/Marketing
Products in feature category Strategic Information Tools » Customer Relationship Management/Marketing
CATAPULT offers a full automation suite for SMB retailers. This front-to-back enterprise framework includes: Point-of-sale, self checkout, back office, inventory, mobile analytics and maintenance, supply chain, EDI supplier integration, warehousing, general ledger integration, loyalty, gift card, membership management, fuel pump integration, and pharmacy system integration.
Celerant Technology is a retail technology provider offering unparalleled and seamless multi-channel integration to retailers across all industries. Since 1999, Celerant has consistently accelerated business growth and efficiency through unique innovations such as: POS, inventory management, data warehousing / mining, integrated ecommerce, mobile applications and back office - to name a few. With an open and collaborative environment, the company focuses on each retailer's specific integration needs to form genuine, enduring partnerships. As a mid-market retail system leader, Celerant provides solutions and expert advice to continually accelerate retail growth.
ChainDrive is a complete end-to-end scalable Fully Integrated Cross-Channel Retail Management Solution that enables retailers to gain greater control over all of their Retail, e-Commerce and Wholesale business processes. Specifically designed and developed by retail and industry professionals, ChainDrive identifies and addresses the pain-points retailers face today. By leveraging data obtained from all operational channels, ChainDrive delivers clear, concise and actionable information, providing the tools needed to manage performance, track productivity and improve efficiencies throughout the organization. Catering to the demands of today's retail marketplace, ChainDrive truly provides a single integrated solution that facilitates all aspects of operations for today's online and offline retailer. From Point of Sale, Mobile, Merchandising to Order Fulfillment all the way through to Financials, ChainDrive offers flexible, user friendly cross channel solutions specifically designed for the Apparel, Footwear, Jewelry, Sporting Goods, Department Store and Specialty markets.
CoStar Real Estate Manager is a leader in best-in-class cloud-based solutions for corporate and retail real estate management. The company's software and services help customers deliver on their business strategies by better managing their real estate portfolios. CoStar Real Estate Manager solutions include strategy and analytics, portfolio management, lease management, lease administration, project management, transaction management, and lease abstracting and document management services. CoStar Real Estate Manager differentiates itself by providing best-in-class software that provides superior visibility and control at a value that is unmatched in the industry. CoStar Real Estate Manager is wholly owned by CoStar Group, Inc. (NASDAQ: CSGP)
Dydacomp solves the inventory and order management needs of small to medium-sized retail businesses to streamline processes and drive growth through automation and control in areas such as inventory, order fulfillment, customer and supplier management, shipping and more. Multichannel Order Manager (M.O.M.) is the leading on-premise PCI compliant inventory, order and customer management software for eCommerce, multichannel and distribution businesses. Freestyle Commerce is the cloud-based solution for growing multichannel retailers that automates and centralizes the management of inventory and order processing and fulfillment efforts from the receipt of the order through shipping in one solution. Visit www.dydacomp.com to learn more.
Epicor Retail CRM and CRM Services let you understand your customers in depth, closely align your marketing with their interests and needs, and deliver highly engaging, personalized service that will keep them coming back. CRM features rich, complementary tools that provide all your stores and sales channels with a single view of your customers, including multi-channel purchase history for use in clienteling and suggestive selling, and let you easily generate lists of customers based on RFM measures, market basket analysis, capture and retention rates and other attributes. This enables you to effectively manage your customer touchpoints, target the right customers and identify incremental value from your marketing programs.
Island Pacific Merchandising Suite is a high value, innovative software solution, helping improve efficiency and effectiveness of retailers' operations as well as building stronger, longer lasting relationships with retailers' customers. To meet consumer's expectations, retailers need powerful communications, strong forecasting, planning, assortment planning, allocation, event planning, replenishment and merchandising functions to profitably achieve their goal of delivering product on the customer's terms. Island Pacific's integrated solutions provide a real time view of available stock and customers across all channels. This means having the right product, at the right time and in the right place across all touch points.
JDA delivers next-generation, end-to-end retail planning and execution solutions and services to help retailers profitably orchestrate a consistent, multi-dimensional brand experience in the era of synchronous shopping. Integrated solutions for retail planning and store operations include: merchandise operations, merchandise financial planning, assortment planning and assortment optimization, space and category management, price and promotion management, inventory management, workforce management, mobility, task management and demand forecasting.
Plan and execute sophisticated supply chain and logistics strategies with proven, integrated business applications including demand management, replenishment, fulfillment, collaboration, warehouse management, transportation planning and management, inventory management and optimization, network design and optimization, performance management and promotions.
MICROS is a global leader in technology solutions for retailers, offering a seamless omni-channel experience to their customers. MICROS' omni-channel platform provides the functionality that allows retailers to successfully engage their customers; with point of sale, eCommerce, mobile, loyalty and CRM, loss prevention, distributed order management, inventory management, merchandise planning, and clienteling and assisted selling solutions. Services include platform implementation and integration, strategic business consulting, design services including creative and user experience, hosting, and managed services. Over 2,000 retailers around the world rely on MICROS to strengthen their businesses and deliver results across all consumer touchpoints: store, web, direct and mobile.
At RunIt Systems, we believe that a Point of Sale System should become your tool for making more money, plain and simple. Our deep size-based inventory matrix enables specialty retailers (Clothing/Apparel, Footwear/Shoe & Sporting Goods) to understand more than ever about the items they carry. Our reporting functions simplify the process of uncovering opportunities that may have been hidden in the past. Combining the most critical information with up-to-the- minute, real-time access to every store from any PC, Phone/iPad, or Android means that you can take the right actions, whenever you need to, and from wherever you happen to be. And with our new iPod/iPad POS extension, you can take your business to places previously unimagined.
SAS® solutions for retail enable delivery of the superior customer experience required for success in today's hypercompetitive world. These are the only solutions available to the retail industry that automate key business processes with powerful analytics from the SAS Business Analytics Framework. SAS Customer Intelligence starts with analytic marketing solutions that provide retailers with deep insights about their best customers. These capabilities are then complemented by a broad suite of campaign and customer relationship management solutions that allow retailers to automate the delivery of more personalized customer communications and interactions that foster deep relationships.
To keep today's highly connected, empowered customers, retailers must respond with exceedingly relevant multichannel offers - while keeping an eye on profit margins. SAS' omnichannel solutions help retailers differentiate their organizations by providing deep insights and optimized processes so they can exceed expectations, build loyalty and increase ROI. SAS® for retail solves your toughest challenges with size optimization; price optimization; analytics and visual analytics; assortment and merchandise planning; forecasting; social media; and customer insight. SAS?is used at 91 of the top 100 companies on the 2013 Fortune Global 500 list and has served retailers for 38 years.
Yourcegid Retail is a cloud-based retail management solution that integrates a broad range of functionality - including POS and store operations, inventory management and merchandising, reporting and analytics and customer relationship management and loyalty - into a single platform. The real time, feature-rich solution enables you to enhance the customer experience, optimize operational efficiency, and ensure ongoing profitable growth. Easy to use and flexible, Yourcegid Retail empowers you to do retail your own way.