Software Sourcebook » Advertising, Marketing and Promotion » Customer Relationship Management
Products in feature category Advertising, Marketing and Promotion » Customer Relationship Management
Celerant Technology is a retail technology provider offering unparalleled and seamless multi-channel integration to retailers across all industries. Since 1999, Celerant has consistently accelerated business growth and efficiency through unique innovations such as: POS, inventory management, data warehousing / mining, integrated ecommerce, mobile applications and back office - to name a few. With an open and collaborative environment, the company focuses on each retailer's specific integration needs to form genuine, enduring partnerships. As a mid-market retail system leader, Celerant provides solutions and expert advice to continually accelerate retail growth.
ChainDrive is a complete end-to-end scalable Fully Integrated Cross-Channel Retail Management Solution that enables retailers to gain greater control over all of their Retail, e-Commerce and Wholesale business processes. Specifically designed and developed by retail and industry professionals, ChainDrive identifies and addresses the pain-points retailers face today. By leveraging data obtained from all operational channels, ChainDrive delivers clear, concise and actionable information, providing the tools needed to manage performance, track productivity and improve efficiencies throughout the organization. Catering to the demands of today's retail marketplace, ChainDrive truly provides a single integrated solution that facilitates all aspects of operations for today's online and offline retailer. From Point of Sale, Mobile, Merchandising to Order Fulfillment all the way through to Financials, ChainDrive offers flexible, user friendly cross channel solutions specifically designed for the Apparel, Footwear, Jewelry, Sporting Goods, Department Store and Specialty markets.
Dydacomp solves the inventory and order management needs of small to medium-sized retail businesses to streamline processes and drive growth through automation and control in areas such as inventory, order fulfillment, customer and supplier management, shipping and more. Multichannel Order Manager (M.O.M.) is the leading on-premise PCI compliant inventory, order and customer management software for eCommerce, multichannel and distribution businesses. Freestyle Commerce is the cloud-based solution for growing multichannel retailers that automates and centralizes the management of inventory and order processing and fulfillment efforts from the receipt of the order through shipping in one solution. Visit www.dydacomp.com to learn more.
JDA delivers next-generation, end-to-end retail planning and execution solutions and services to help retailers profitably orchestrate a consistent, multi-dimensional brand experience in the era of synchronous shopping. Integrated solutions for retail planning and store operations include: merchandise operations, merchandise financial planning, assortment planning and assortment optimization, space and category management, price and promotion management, inventory management, workforce management, mobility, task management and demand forecasting.
MICROS is a global leader in technology solutions for retailers, offering a seamless omni-channel experience to their customers. MICROS' omni-channel platform provides the functionality that allows retailers to successfully engage their customers; with point of sale, eCommerce, mobile, loyalty and CRM, loss prevention, distributed order management, inventory management, merchandise planning, and clienteling and assisted selling solutions. Services include platform implementation and integration, strategic business consulting, design services including creative and user experience, hosting, and managed services. Over 2,000 retailers around the world rely on MICROS to strengthen their businesses and deliver results across all consumer touchpoints: store, web, direct and mobile.
Raymark empowers retailers to run great businesses with our suite of integrated, end-to-end applications for retail store operations, customer-centric retailing, planning and inventory management, and reporting and business intelligence. All of our solutions work together in real-time to maximize operational efficiency, resulting in the most complete and efficient retail management solutions on the market today. Raymark
Retail Pro International (RPI) is a global leader in retail management software that is recognized world-wide for rich functionality, multi-national capabilities, and unparalleled flexibility. For over 25 years, RPI has innovated retail software solutions to help retailers optimize business operations and have more time to focus on what really matters - cultivating customer engagement and capitalizing on retail's trends. Retail Pro is the chosen software platform for omni-channel strategy by serious retailers everywhere. To learn more, visit www.retailpro.com.
Tomax Retail.net is the leading cloud-based solution for integrated retail management. It's a single platform from master data, merchandising, store operations, workforce and the customer experience. The platform includes: - Sophisticated master data management, retail pricing, promotion, replenishment and purchase order management. - Store operations across inventory, in-store merchandising, cash management and daily operations, labor scheduling and time and attendance functions. All on mobile devices as well as browser clients. - A customer experience connected in realtime to enterprise pricing, inventory and customer information and features a flexible UI, guided selling options, and order management - on fixed and mobile clients. - A realtime platform for integration to specialized solutions for online services, analytics and ERP solutions.
At RunIt Systems, we believe that a Point of Sale System should become your tool for making more money, plain and simple. Our deep size-based inventory matrix enables specialty retailers (Clothing/Apparel, Footwear/Shoe & Sporting Goods) to understand more than ever about the items they carry. Our reporting functions simplify the process of uncovering opportunities that may have been hidden in the past. Combining the most critical information with up-to-the- minute, real-time access to every store from any PC, Phone/iPad, or Android means that you can take the right actions, whenever you need to, and from wherever you happen to be. And with our new iPod/iPad POS extension, you can take your business to places previously unimagined.
SAS® solutions for retail enable delivery of the superior customer experience required for success in today's hypercompetitive world. These are the only solutions available to the retail industry that automate key business processes with powerful analytics from the SAS Business Analytics Framework. SAS Customer Intelligence starts with analytic marketing solutions that provide retailers with deep insights about their best customers. These capabilities are then complemented by a broad suite of campaign and customer relationship management solutions that allow retailers to automate the delivery of more personalized customer communications and interactions that foster deep relationships.
To keep today's highly connected, empowered customers, retailers must respond with exceedingly relevant multichannel offers - while keeping an eye on profit margins. SAS' omnichannel solutions help retailers differentiate their organizations by providing deep insights and optimized processes so they can exceed expectations, build loyalty and increase ROI. SAS® for retail solves your toughest challenges with size optimization; price optimization; analytics and visual analytics; assortment and merchandise planning; forecasting; social media; and customer insight. SAS?is used at 91 of the top 100 companies on the 2013 Fortune Global 500 list and has served retailers for 38 years.
JESTA I.S.'s Vision Suite offers end-to-end integrated retail solutions of the entire enterprise supply chain. From collaboration and design in PLM, to sourcing your goods, to demand management of those goods. Taking your goods from the warehouse and optimally allocating and replenishing them via sophisticated Merchandising solutions. Operating as a command center over your store enterprise via POS and CRM systems and capabilities.
Yourcegid Retail is a cloud-based retail management solution that integrates a broad range of functionality - including POS and store operations, inventory management and merchandising, reporting and analytics and customer relationship management and loyalty - into a single platform. The real time, feature-rich solution enables you to enhance the customer experience, optimize operational efficiency, and ensure ongoing profitable growth. Easy to use and flexible, Yourcegid Retail empowers you to do retail your own way.