NRF Research

NRF produces research throughout the year responding to trends, consumer sentiment and economic forces.
2019 Retail Compensation and Benefits Survey

Every year, Mercer and NRF team up to collect data from hundreds of retailers and millions of employees to provide insights into compensation, turnover, incentive structures, benefits packages, demographics and more.

Retailers use the data to view compensation trends and evaluate their benefits compared with competitors.

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Latest from NRF

Consumer View
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NRF’s Consumer View is a quarterly look at what shapes retail.
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Holiday and Seasonal Trends
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NRF conducts consumers surveys to see how Americans will spend and celebrate throughout the year.
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The coming AI revolution in retail and consumer products
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How companies are thinking about implementing intelligent automation in their businesses.
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All NRF Original Research

The latest SORO study, developed in partnership with Forrester Research, is a free download for NRF members. This report provides insights and benchmarks for retailers' marketing and merchandising priorities.
Conducted in part with NRF, the Mercer 2016 U.S. Retail Compensation and Benefits Survey provides compensation data, extensive HR and industry practices information, and benefit plan features for all merchandise categories including specialty retailers.
Perhaps the economy is stronger than the data indicate? NRF Chief Economist Jack Kleinhenz looks at sales, employment, consumer confidence and other factors to get a clearer picture of where the economy is headed.
Trust, community, anticipation: This free resource summarizes the top themes and takeaways from’s 2016 Digital Experience Workshop and looks at new opportunities for retailers to create engaging digital experiences.
The inaugural State of Retail Payments 2016 study explores payment priorities, challenges and needs among retailers. NRF and Forrester surveyed U.S. retailers to gain insights into payments-related issues, emerging digital payments and the payment technology investments retailers are making.
Veterans are tenacious problem-solvers, impassioned customer advocates and formidable competitors for your market share.
Now in its 25th year, NRSS is a nationwide annual study of key benchmarks for retail loss prevention.
A deeper look at the data behind the SORO 2016 report
The study provides an overview of metrics from the past year as well as digital retailers’ key priorities for the coming year. The report also details the role of mobile in e-commerce and how merchants are investing in their mobile presence.
A report from Ernst & Young examines the potential impact on consumers and the overall economy of inaction on tax reform in the United States over the past several decades and the potential economic benefits that could arise from reform of the U.S. tax system.