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The State of Retailing Online 2018

Retail Library

Mobile

The annual study conducted by NRF and Forrester examines retailer attitudes for digital commerce issues and sets key metrics for benchmarking. 

Mobile

Forrester and NRF explore the latest benchmarks, retailer priorities from marketing to fulfillment, and how brands are smartly investing in mobile.

Mobile

Digital retail leaders reveal their top three priorities, new investments and investments in mobile features and functions.

Marketing

The latest NRF/Shop.org-Forrester State of Retailing Online: Marketing and Merchandising study explores how retailers are investing in digital marketing and merchandising strategies and tactics.

Online

The latest SORO study, developed in partnership with Forrester Research, is a free download for NRF members. This report provides insights and benchmarks for retailers' marketing and merchandising priorities.

Technology

This webinar on our annual survey explores which industry trends are emerging, how key metrics are evolving, where retailers are investing and how new technologies are changing digital retail.

Online

Segmented data from Shop.org's State of Retailing Online 2016 study.

Online

The latest SORO study, developed in partnership with Forrester Research and Bizrate Insights, provides an overview of metrics from the past year as well as digital retailers' key priorities for the coming year. 

Marketing

Developed in partnership with Forrester Research and Bizrate Insights, the latest "State of Retailing Online 2015" study explores specifically digital marketing and merchandising.