Members Only
SORO 2020 is a free download for NRF members and is available for non-members to purchase from Forrester Research.
The annual State of Retailing Online study conducted by NRF and Forrester examines the impact of ecommerce and provides key metrics for benchmarking.
The survey examines retailer attitudes and investment levels for critical digital commerce issues.
Recommended reading
Barnes & Noble’s CEO is a book lover’s bookseller
James Daunt on the retail chain’s resilience and the industry’s evolution.
Read more
Redefining Claire’s for the next generation
Retail Gets Real Episode 299: CMO Kristin Patrick on how the 62-year-old jewelry and accessories company keeps it fresh.
Read more
How Domino’s, Inspire Brands and White Castle are rewriting the rules of the restaurant business
NRF 2023: Predicting and monitoring consumer needs in a rapidly changing industry.
Read more
How retail media networks facilitate consumer connection
NRF 2023: Albertsons and Nordstrom share learnings about ‘contextually relevant’ advertising.
Read more
Petco’s transformation begins with purpose
Retail Gets Real Episode 298: Petco’s Ron Coughlin on the brand’s transformation into a health and wellness company.
Read more
How Tommy Hilfiger, Shiseido and Roblox use the metaverse to connect with consumers
NRF 2023: Brands are participating in the next frontier of digital experience.
Read more