Members Only
SORO 2019 is a free download for NRF members and is available for non-members to purchase from Forrester Research.
The annual State of Retailing Online study conducted by NRF and Forrester examines the impact of ecommerce and provides key metrics for benchmarking.
The survey examines retailer attitudes and investment levels for critical digital commerce issues.
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The State of Retailing Online 2019
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