The annual State of Retailing Online study conducted by NRF and Forrester examines the impact of ecommerce and provides key metrics for benchmarking.
The survey examines retailer attitudes and investment levels for critical digital commerce issues.
3 keys to keeping front-line employees motivated
Key insights from Michael Kors, Nudge and Telus.
How speed and convenience are driving retail innovation
Retail Gets Real episode 266: Trendspotter Cate Trotter on meeting customer expectations.
Old Navy focuses on cultivating connections
Retail Gets Real episode 265: CEO Nancy Green on creating value and a great customer experience.
3 trends shaping retail in 2022
Retail Gets Real episode 257: GDR Creative Intelligence's Kate Ancketill on fulfillment, community and the metaverse.
Nordstrom expands its offerings through creativity, humility
NRF 2022: President and Chief Brand Officer Pete Nordstrom on the benefit of building partnerships.
How Albertsons maintains close customer connections
NRF 2022: CEO Vivek Sankaran shares lessons in earning loyalty.