Retail Gets Real Podcast

Retail Gets Real
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Retail impacts everyone, every day, everywhere

NRF’s podcast features unfiltered, insightful conversations with the industry’s most interesting people. Hear retail executives, industry experts, entrepreneurs and influencers discuss trends, their career stories and the future of retail.

Most popular episodes of the summer

Makeup brushes, lipstick and powders
 
#120: Sephora’s winning customer experience formula

The strategy behind connecting with the modern beauty shopper wherever she is.

inserting a chip card to pay for groceries
 
#127: Data privacy and the customer experience

How retailers must build a relationship based on trust when it comes to customer data.

Harvard's Jeffrey Rayport delivering opening remarks at NRF NXT
 
#130: 3 elements for creating extraordinary retail experiences

Harvard retail expert Jeffrey Rayport discusses a winning combination for retail success.

Martin Gilliard of Facebook recording podcast at NRFtech 2019
 
#121: Facebook — Where social media and shopping intersect

How Facebook is working with retailers now and in the future.

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Share your story

Who should we interview next on Retail Gets Real? How can we make it better? If you know a retailer with a story to tell, please get in touch: podcast@nrf.com. We want to hear from you!

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Latest episodes

 
Lee Peterson of WD Partners recording NRF podcast
The store of the future with WD Partners’ Lee Peterson
Retail Gets Real episode 135: To truly meet customers’ needs, retailers need to reorganize around them.
 
NRF podcast recording with Sue Smolenski of True Value Hardware
How True Value Hardware continues to innovate
Retail Gets Real episode 134: DVP Sue Smolenski on how the hardware wholesaler creates value.
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GfK reps recording Retail Gets Real podcast
Getting personalization right
Retail Gets Real episode 133: Research firm GfK's insights on the most consumer-friendly tactics for personalization.
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Two employees at BJ's walking and smiling
How retailers can prepare for the workforce of the future
Retail Gets Real episode 132: Carrie Duarte from PwC’s Workforce of the Future.
Read more
 
Michelle Kelly recording a podcast
How Lilly Pulitzer stays fresh for a new generation
Retail Gets Real episode 131: A conversation with Lilly Pulitzer President Michelle Kelly.
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Harvard's Jeffrey Rayport delivering opening remarks at NRF NXT
3 elements for creating extraordinary retail experiences
Retail Gets Real episode 130: Harvard retail expert Jeffrey Rayport discusses a winning combination for retail success.
Read more

View the full list of all Retail Gets Real podcast episodes. 

Full list of episodes