Retail in 2021: What will endure and what’s going to change?
11 trends that will shape the next 12 months.
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Consumer Behavior
Through the retail lens: Holiday 2020 and the shopper mindset
Consumer psychologist Erica Carranza on delivering certainty in the customer experience.
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A closer look at Halloween 2020
Sharing the National Confectioners Association’s perspective on the year’s sweetest holiday.
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How hair care company Prose personalizes beauty
Co-founder Paul Michaux on using tech to customize customer connections.
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Through the retail lens: Spirit Halloween’s outlook
President and CEO Steven Silverstein talks about the unique challenges of celebrating this year.
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