3 trends shaping retail in 2022

Retail Gets Real episode 257: GDR Creative Intelligence founder and CEO Kate Ancketill on fulfillment, community and the metaverse

COVID-19 created a reset of retail and a new understanding of the role of the store and retail’s benefits not only for retailers, but consumers and the environment. Kate Ancketill, the founder and CEO of GDR Creative Intelligence, joins this episode of Retail Gets Real to share three top retail trends she sees making an impact in 2022, including the fulfillment revolution, retail as a community hub for peer-based selling, and the role of NFTs and the metaverse.

Tune in to hear Ancketill’s take on the renewal of omnichannel retail and what’s next for bricks-and-mortar retailers.

Related content

Verizon Consumer Group’s omnichannel strategy to drive traffic and create demand
 
Customer experience
Retail Gets Real episode 268: Chief Operating Officer Krista Bourne on personalizing customer experience.
Read more
How companies can build strong and inclusive cultures
 
Inclusive company
Retail Gets Real episode 267: Kimberly Lee Minor on defining values and sharing experiences.
Read more
How speed and convenience are driving retail innovation
 
Grocery delivery
Retail Gets Real episode 266: Trendspotter Cate Trotter on meeting customer expectations.
Read more