Latest from the podcast
How Kendra Scott creates a brilliant customer experience online
Retail Gets Real Episode 302: SVP for Ecommerce Chris Hardisty on recreating the in-store experience online.
Staying close to the customer with Pete Nordstrom
Retail Gets Real Episode 301: How Nordstrom keeps pace with change while holding strong to core values.
300 ways to tell retail’s story
As Retail Gets Real celebrates its 300th episode, host Bill Thorne reflects on the industry’s enduring change.
Modern leadership and business culture lessons from Walmart’s John Furner
Retail Gets Real Episode 300: The NRF Chairman discusses his remarkable career journey.
Redefining Claire’s for the next generation
Retail Gets Real Episode 299: CMO Kristin Patrick on how the 62-year-old jewelry and accessories company keeps it fresh.
Petco’s transformation begins with purpose
Retail Gets Real Episode 298: Petco’s Ron Coughlin on the brand’s transformation into a health and wellness company.