NRF 2021: Retail’s Big Show – Chapter One Preview

Our virtual event starts January 12
Jennifer Overstreet
Director, Digital Content
Retail Gets Real is sponsored by

Each January, for over one hundred years, the National Retail Federation has brought together the retail community for an event full of learning and networking. We call it Retail’s Big Show, and this year, we’re doing it twice. Our virtual event, NRF 2021 Retails Big Show – Chapter 1, starts January 12, and we’ll be convening back in New York in June for Chapter 2. NRF’s Vice President of Content and Retail Strategy Jill Dvorak joins the podcast this week to talk about what we’re hearing from retail leaders across the country and why this is going to be a Retail’s Big Show like none other.

In preparation for the event, Dvorak talked with retail leaders from across the country and the world. She’s inspired by how forthcoming and candid leaders have been in contributing insights and experiences about how they’ve navigated a difficult year.

The theme of the event, “Forward together,” is even more relevant than ever in the current global climate. NRF looked at six pillars to guide its content creation: Leadership, forward-looking growth, new business models, customer experience, operations and talent.

Another focus that emerged is the importance of the human element of running a business, including powerful sessions on diversity and inclusion; mental health for employees, managers and teams; and managing a globally disconnected team.

Listen to the full episode to learn more about NRF 2021 – Chapter 1, including can’t-miss agenda highlights and navigating the virtual expo.

More from the podcast

Leading the digital transformation at McDonald’s
 
McDonald's Caleb Pearson on Retail Gets Real.
McDonald’s Caleb Pearson gives insight into how digital strategies keep customers coming back.
Read more
Made By Gather’s Shae Hong on innovation and key collaborations
 
Shae Hong, founder and CEO of Made By Gather on Retail Gets Real.
Retail Gets Real episode 339: The entrepreneur on unexpected partnerships and inspiring the next generation of cooks.
Read more
Improving the front-line associate experience at PetSmart
 
PetSmart's Theresa Lee speaking on the Retail Get's Real podcast.
Retail Gets Real episode 338: HR talent leader Theresa Lee on culture, communication development and a growth mindset.
Read more