The retail industry has been dealing with organized retail crime for many years, but video footage of major incidents at large retail stores has brought increased media attention to the topic. As the complexity of these crimes has expanded, the necessary investment to counter them has as well. That’s led to retailers doing much of the work that traditionally has been handled by law enforcement, including locking up products and using GPS/RFID tags more often.
Tony Sheppard, director of loss prevention solutions at ThinkLP, has more than 27 years of experience working in loss prevention for retailers including CVS and Ulta Beauty, and has been working in the ORC field for over a decade. He joins Retail Gets Real to discuss how the pandemic has impacted the problem and how retailers can tackle the issue and plan for the future.
Listen to the full episode to learn more about the expanding world of organized retail crime and how retailers are rising to the occasion to combat it.