Retail’s BIG Show came to a conclusion at New York’s Javits Center on January 17. Nearly 35,000 attendees enjoyed this year’s show, which showcased over 300 speakers and 70 educational sessions. Here are some highlights from NRF's 106th Annual Convention and EXPO.
After three full days of presentations and networking, attendees saw trends emerge. This year’s event showcased particularly innovative technology both on the keynote and feature stages as well as the exhibit floor. The Internet of Things was top of mind among many other concepts that could be reality sooner than most people think.
— Shawn Harris (@SmarterRetailer) January 17, 2017
Technology was not the only subject, although it was a big part of the event. The show also explored how the world of retail is changing and what to expect in the future, and Forbes brought it all together with a look at how innovations in retail technology can be used to enhance the customer experience.
Business, economic and leadership trends
Many retailers and industry service providers use the BIG Show as a platform for announcements about new products, initiatives and partnerships. RISE Up, the NRF Foundation's new training and credentialing initiative to help people acquire the skills they need to land jobs in retail and advance into promising careers, was launched at the show and the buzz has continued into February.
Fashion designer Rebecca Minkoff announced her new venture capital fund for fashion technology and shared lessons she learned along the way to success.
Virgin Group founder Sir Richard Branson has operated over 400 businesses — many of them retail — and had stories and lessons to share.
IKEA U.S. President Lars Petersson spoke about how to build a socially-aware business to win today's conscious customers.
— IKEA USA News (@IKEAUSANews) January 17, 2017
Shell Retail General Manager of Global Customer Marketing Insights Carolyn Yapp proved that examples of customer convenience could come from the unlikeliest of places.
Athletic/leisure clothing brand Sweaty Betty had tips on building a global community of customers.
Chris Field, the moderator of a panel on ‘Storyselling,’ gave an account of the show from the viewpoint of a panelist.
The Podcast Studio hosted five shows that recorded live episodes at the event.
A photo posted by Julie (@uncjul) on Jan 17, 2017 at 12:58pm PST
NRF Chief Economist Jack Kleinhenz joined Yelena Shulyatyeva, senior U.S. economist for Bloomberg Intelligence, and Joe Feldman, senior managing director and assistant director of research at Telsey Advisory Group, in a discussion about economic trends. Watch the full conversation from Retail’s BIG Economic Panel 2017 on YouTube.
— Francesca S Nicasio (@francescaSN) January 17, 2017
This year's recap video offers a summary of Retail's BIG Show in just over two minutes.
Looking for more? Access additional resources on the official recap page.