Retail Gets Real episode 252: NRF President and CEO Matthew Shay on what the future holds for the retail industry
How Kendra Scott creates a brilliant customer experience online
Retail Gets Real Episode 302: SVP for Ecommerce Chris Hardisty on recreating the in-store experience online.
Staying close to the customer with Pete Nordstrom
Retail Gets Real Episode 301: How Nordstrom keeps pace with change while holding strong to core values.
300 ways to tell retail’s story
As Retail Gets Real celebrates its 300th episode, host Bill Thorne reflects on the industry’s enduring change.