Top 8 stories from 2018

A roundup of NRF’s most popular content from the year

As 2018 comes to an end, we’re looking back at the stories that were most popular throughout the year. Here are the top stories from our blog, podcast and events that you might have missed — or might want to revisit. 

  1. Using data to shape the shopping journey

With AI remaining a hot topic for retailers throughout the year, it’s no surprise that this discussion with experts from Salesforce and PwC about how to best invest in and use data and technology was a popular blog post and podcast episode.

Top stories from STORES

From the rise of private label to exploring the food hall trend, here are six stories STORES Magazine readers loved in 2018.

  1. Store associate to CEO: John Furner leads Sam’s Club through transformation

John Furner started as a store associate in Walmart and now occupies the corner office of one of the most influential businesses in the industry. He shared his career journey with students at the NRF Foundation Student Program at NRF 2018: Retail’s Big Show in January.

  1. Retail’s most innovative brands are learning from each other

An in-club of retail innovators from Maveron, Museum of Ice Cream, &pizza and Beauty Pie shared the stage at NRF 2018: Retail’s Big Show and discussed how they pick up ideas from other companies that push the boundaries of retail.

  1. 5 ways Sephora creates seamless customer experiences

At NRFtech — an exclusive gathering of top technology and innovation executives — Chief Engineering Officer Raghu Sagi discussed how Sephora puts personalization at the front of every client decision.

  1. CEO Doug McMillon on the future of Walmart

From the keynote stage at NRF 2018: Retail’s Big Show, Walmart CEO Doug McMillon discussed investing in both people and technology and encouraged retailers to consider how they put people first, from wages and benefits to building career opportunities.

  1. 2018 Halloween shopping behavior

Everyone loves a good infographic — especially when it shows how consumers are spending for a holiday that is all about fun.

  1. 5 research-backed retail concepts to embrace this year

Insights from WD Partners and NRF's research team show how retail is transforming in response to shifts in consumer behavior.

  1. 5 key reminders for Congress on data security

Congress should keep these points in mind when considering new data security legislation.

    Most-clicked in NRF and Shop.org SmartBriefs

    Retailers making big moves caught the attention of our SmartBrief subscribers this year. These are the most-clicked headlines.

    1. Best Buy's new logo, slogan highlight employee expertise (May 9, 2018, Star Tribune)
    2. Amazon announces 20 finalists for its 2nd headquarters (January 18, 2018, USA Today)
    3. Whole Foods imposes new rules on shelf space (January 5, 2018, The Washington Post)
    4. Costco revamps menu items -- except its $1.50 hot dog (July 5, 2018, The Seattle Times)
    5. Sources: Kroger, Target in ongoing merger talks (March 23, 2018, Fast Company)

    Most-viewed video

    At NRF 2018, Lee McCabe, vice president and general manager of North America at Alibaba Group, discussed the future of retail and Alibaba’s leading role in helping global brands and retailers tap into the massive market opportunities in China and beyond. Hear more from Alibaba when Alibaba Group President J. Michael Evans speaks at the upcoming NRF 2019: Retail's Big Show.

    Looking ahead

    What will 2019 hold for retail? Check out STORES Magazine's trend forecast for 2019, and don’t miss NRF 2019: Retail's Big Show to kick off the year with insights from retail titans like Target Board Chairman and CEO Brian Cornell, Kroger Chairman and CEO Rodney McMullen, Dick Sporting Goods Chairman and CEO Ed Stack, Levi's President and CEO Chip Bergh and Best Buy Chairman and CEO Hubert Joly.

    And stay connected throughout the year — subscribe to our free NRF SmartBrief newsletter and Retail Gets Real podcast.