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The NRF Foundation shapes retail’s future by building awareness of the industry through statistics and stories; developing talent through education, experiences and scholarships; and fostering career growth among people who work in retail.

The NRF Foundation shapes retail’s future by building awareness of the industry through statistics and stories; developing talent through education, experiences and scholarships; and fostering career growth among people who work in retail.

Dream BIG Scholarship

Victoria Hersey

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Victoria Hersey Store Manager, Walgreens

Victoria Hersey
Store Manager
Walgreens

Keeping her eyes on the global prize

When Victoria Hersey first started as a customer service clerk at Walgreens some 26 years ago, she had no idea that her career would take her from the checkout line through the beauty department, into the pharmacy and eventually to the manager’s office. Along the way, she has seen many of her customers move through their lives as well. “I have enjoyed watching them progress from singles to couples to families, and have made sure we are there to serve them for each need.”

As Victoria’s customers have changed over time, so has the retailer for which she has spent the entirety of her professional career. And she is thrilled to be part of that evolution. “The company has recently made the decision to go global, which opens up incredible opportunities for professional growth for someone with the right background.”

“The company has recently made the decision to go global, which opens up incredible opportunities for professional growth for someone with the right background.”

Victoria believes her global ambitions will be greatly served by obtaining the bachelor’s degree in business she will pursue with University of Phoenix through the Dream BIG scholarship.

“Training in customer psychology and research would give me the edge in marketing and merchandising here in the States as well as abroad.” She has already led the charge on a variety of Walgreens initiatives and pilot programs that were later rolled out to stores nationwide, and she hopes to continue to participate in similar innovative programs.