NRF’s inaugural State of Retail and the Consumer virtual event will focus on consumer shopping trends that are shifting retail business operations. Hear from industry experts including NRF President and CEO Matthew Shay, NRF Chief Economist Jack Kleinhenz, retail CEOs from major brands and market researchers. Explore how an increasingly divided set of consumer values are driving retailers to align their businesses, products and services to appeal to post-pandemic shoppers.
Agenda:
I. Introduction to the State of Retail and the Consumer
Matthew Shay, President and CEO, NRF
II. Health of the Consumer and 2021 Economic Outlook
Jack Kleinhenz, Chief Economist, NRF
III. Divided We Stand: Decoding the Citizen Shopper
Panelists:
Karen Benway, Partner, Consumer Market Leader – East Region, Ernst & Young LLP
Rachel Bonsignore, Vice President, GfK
Melissa Repko, Retail Reporter, CNBC
Moderator: Terry J. Lundgren, Founder & CEO, TJL Consulting Advisors LLC
IV. How the Post-pandemic Consumer is Reshaping Retail
Panelists:
Vivek Sankaran, President and CEO, Albertsons Companies
Javier Quiñones, President and Chief Sustainability Officer, IKEA US
Jean-André Rougeot, President and CEO, Sephora Americas
Moderator: Matthew Shay, President and CEO, NRF
Speakers
