Customer Experience

 
Man eating from rice bowl at restaurant
Hospitality is on the plate at fast-casual restaurant CAVA
Retail Gets Real episode 119: CEO Brett Schulman dishes on what makes customers come back for more.
 
Anthropologie model wearing bandana and colorful shirt
Engaging consumers in a channel-less world
Retail Gets Real episode 114: How Chris Silver from URBN empowers associates to engage with customers.
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Shopping for shoes on a tablet with coffee in hand
How tech is evolving the customer experience at HSN, QVC and Zulily
Retail Gets Real episode 112: Qurate Retail Group CIO on the impact of AI and voice.
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