Customer Experience

 
ordering food at a McDonald's self-service kiosk
Convenience, culture and curation: Innovations that transform retail
Episode 97 of Retail Gets Real: What the future of retail will demand from companies.
 
doctor and patient smile and look at screen together during visit
How CVS is redefining convenience
Episode 84 of Retail Gets Real: CVS Pharmacy President Kevin Hourican on using tech to better serve customers.
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rebecca minkoff store visit for student program
Digital meets physical in the retail experience of the future
Episode 82 of Retail Gets Real: Bringing the best of online thinking into the physical world.
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