Customer Experience

 
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Engaging consumers in a channel-less world
Retail Gets Real episode 114: How Chris Silver from URBN empowers associates to engage with customers.
 
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How tech is evolving the customer experience at HSN, QVC and Zulily
Retail Gets Real episode 112: Qurate Retail Group CIO on the impact of AI and voice.
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Poshmark challenges the norms of traditional retail
Retail Gets Real episode 111: A unique blend of technology and community creates a new kind of marketplace on Poshmark.
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