Sephora’s winning customer experience formula
Retail Gets Real episode 120: The strategy behind connecting with the modern beauty shopper wherever she is.
The State of Retailing Online 2019
Metrics from the previous year and retailers’ key priorities, investments and challenges for this year.
Retailers’ top priorities for 2019
Forrester’s Sucharita Kodali discusses retailers’ goals for this year and long-term investment intentions.