Member-Submitted Research

As retailers and brands well know, the holiday season is an important time to draw in new shoppers, push sales and build customer loyalty. This year, Natural Insight surveyed 1,200 customers to find out who does their holiday shopping in stores, what motivates them and common stressors that…
This article discusses the use of the Pocket PARCO app at PARCO malls in Japan. The app rewards customer loyalty, incentivizes customers to check in at the mall, and provides information such as store locations and operating hours.
The Integer Group has conducted an extensive consumer and shopper study of over 3,500 respondents in the United States, illuminating how shoppers perceive and use AI today and to what degree people will allow AI to become part of everyday shopping decisions.
First Insight’s exclusive Price Elasticity Report examines pricing and elasticity trends across a variety of product categories to help retailers and brands better understand and act upon pricing opportunities and risks.
Technology is changing how we think, work and, not least, shop. Chat is opening up new channels of communication between retailers (or brands) and their customers. This white paper discusses how grocery shopping habits are changing.
This digital marketing report sheds light on the trends and insights that will make the biggest impact on the retail industry and marketing decisions in the very near future.
This article briefly discusses various robots currently being deployed in the retail industry. This is followed by the introduction of five potential applications. Finally, a new concept store of the future that is run entirely by robots is presented.
Strategies and tactics from online retailers about how they stay in touch with their customers’ wants and needs while keeping fulfillment costs in check.
This article summarizes a roundtable discussion in which top industry signage solution providers, vendors and end users gathered to talk about the implications of the Internet of Things. The discussion focused on delivering great experiences with an emphasis on how the customer is always the focus.
As customers shop their favorite brands for the perfect gifts this season, retailers need to wrap up a positive, memorable experience at every phase of the customer journey. Find out how in Alliance Data and Epsilon’s 2017 holiday infographic.
This roundtable discussion focused on how several retailers approached their RFID system deployments, as well as their advice on testing RFID technology, including tips to detail objectives, business strategies and what they are trying to accomplish with RFID before testing it in stores.
Through a study conducted by Natural Insight, this report delineates which demographics are most likely to shop in-store, as well as common stressors that prevent these holiday shoppers from making the trip.
This resource offers tips, how-tos and examples to help you win at inventory management. From picking the right solution and entering your products to tracking stock levels and automating parts of the process, this guide has you covered.