How CVS is redefining convenience
Episode 84 of Retail Gets Real: CVS Pharmacy President Kevin Hourican on using tech to better serve customers.
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Customer Service
Digital meets physical in the retail experience of the future
Episode 82 of Retail Gets Real: Bringing the best of online thinking into the physical world.
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Sur La Table: From cooking class to loyal customer
Episode 81: How the kitchenware store takes customer loyalty up a notch.
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The future of the retail store
Episode 8 of Retail Gets Real: Bluemercury co-founder Barry Beck on retail’s future.
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Happy Staff, Happy Customers
Standardizing workforce management benefits McLendon Hardware employees.
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