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Mobile
“We’re constantly innovating to make sure that we’re creating a seamless experience,” says CTO Ratnakar Lavu.
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Marketing
Shoppers receive customized messages based on their past, present and future buying behavior, tracked by brands and categories.
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Retail Trends
The tire giant benchmarks service levels against retailers like Nordstrom, Starbucks and Apple — companies known for excellence in customer service.
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Small Business
Almost a decade in, how are small businesses using Groupon?
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Retail Trends
A quick look at industry stories from the past month — the latest, the greatest and the just plain news-worthy.
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Mobile
Mobile tracking helps HP understand online shopper behavior.
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Small Business
Colorado coffee chain puts a ‘billboard’ in customers’ wallets
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Marketing
California coffee company uses loyalty data to capitalize on customer trends.
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Consumer Trends
Consumer survey shows the importance of streamlined brand experiences.
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Marketing
New York & Company connects with customers via mobile app.
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