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Mobile
Episode 51 of Retail Gets Real: Senior Product Manager Benjamin Weiss on how the Walgreens app helps provide better care for customers.
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Online
Episode 46 of Retail Gets Real: SVP and CIO Rob Mills on transferring customer service online.
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Mobile
Instagram COO Marne Levine and Outdoor Voices CEO Tyler Haney share 4 lessons for attracting and engaging customers on Instagram from NRF 2018: Retail’s Big Show.
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Mobile
At Shop.org, Target and West Elm share why speed matters, along with techniques for creating a faster user experience.
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Retail Trends
The latest NRF-FitForCommerce Omnichannel Retail Index shows progress — and room for growth — among U.S. retailers.
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Mobile
As a follow-up to The State of Retailing Online 2017, Forrester Principal Analyst Brendan Miller shares additional survey data and tips for retailers that want to improve the online and mobile checkout experience.
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Online
Panelists at Retail’s BIG Show discuss how entrepreneurs are disrupting the industry by bringing innovation into every customer transaction.
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Online
PetSmart adopts tech-savvy strategy to appeal to connected pet owners.
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Store Operations
McDonald’s shift to cloud-based training improves e-learning and reduces costs.
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Mobile
Zeekit Co-founder and CEO Yael Vizel.        
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