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Merchandising
Nordstrom’s President of Stores Erik Nordstrom and Vice President of Customer Experience Fanya Chandler share the innovation process from idea to fruition to build a new beauty experience for its customers.
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Consumer Trends
Nordstrom’s Fanya Chandler shares how her team has helped the brand continually improve the customer experience.
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Store Operations
“Innovation” might be a buzz word, but it’s also big business. Retailers like Nordstrom and Walmart are investing in innovation labs to spark fresh thinking in
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You’ve heard of omnichannel retailing – now meet the “omnichannel recruiter.” Much as retailers are working to create a seamless shopping experience from store
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Rick Caruso is head of one of the largest privately held real estate companies in the United States and one of the top mall developers in the country. But he do
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As a bonus to NRF's tips to know before you go, here’s a glimpse of the Retail’s BIG Show speaker list on Twitter.
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Mobile
Omnichannel and mobile were two of the biggest buzzwords in digital retail. But this is a small sample of the content covered on the Shop.org blog this year. Le
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Just as retailers start to catch their breath after the busy holiday season each year, Retail’s BIG Show in January pushes the tempo back up. It’s big, it’s bus
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Marketing
Shop.org has devoted a lot of thought and research this year to the subject of retail’s organizational structure – specifically, where all things “digital” fit
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Labs are where the cutting-edge kids work these days…but I’m not talking biology labs. I’m talking retail. At Shop.org’s 2013 Annual Summit, attendees got to ex
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