Wednesday, March 23, 2016
Consumer survey shows the importance of streamlined brand experiences.
Sunday, January 17, 2016
How retailers like Pottery Barn, Zappos and ThredUP are connecting with influential shoppers to boost brand awareness and make the sale.
Tuesday, January 5, 2016
RevZilla has created a new dynamic in online customer service.
Wednesday, July 29, 2015
How Photojojo, ivivva, thredUP and Zappos inject the customer experience with fun, joy and delight.
Wednesday, June 24, 2015
This month, NRF’s Retail Across America crew visited retailers large and small in Las Vegas and Reno. The road trip made one Nevada native see her home state in a different light.
Thursday, December 18, 2014
Brands like Amazon, Birchbox and Warby Parker are taking their e-commerce brands to the physical space.
Friday, August 29, 2014
Zappos is rewriting the definition of fanatical customer service.
Wednesday, August 13, 2014
Shop.org's VP of Digital Retail shares her must-read digital retail news and trends to watch.
Monday, December 30, 2013
We can't all be Martha Stewart when it comes to giving the perfect, personal holiday gifts to our loved ones. For example, I thought my nephew would love the ja