2019 Organized Retail Crime Survey

ORC Survey 2019

The toll from organized retail crime continues to be a serious problem for retailers, with the average loss topping $700,000 per $1 billion in sales. NRF's Organized Retail Crime survey helps retailers measure the impact of ORC and understand evolving tactics to fight the ongoing challenge.

Key Findings

  • The financial impact of organized retail crime is considerable. ORC costs retailers $703,320 per $1 billion in sales.
  • ORC continues to pose a serious threat to retailers. Over two-thirds of respondents said they’ve seen an increase over the past 12 months.
  • More than 7 in 10 see the need for a federal law to combat organized retail crime.

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