We're undergoing maintenance. Some site features are not accessible.

The State of Retail Payments in 2022

The State of Retail Payments in 2022

“The State Of Retail Payments” is a biennial study by the National Retail Federation (NRF) and Forrester that profiles US enterprise retailers’ views and decisions about payments. This report outlines key priorities and challenges for retail digital business leaders and payment decision-makers. We asked merchants about their interest in and adoption of much-discussed payment topics such as “buy now, pay later” (BNPL), cryptocurrency, contactless payments, mobile commerce, and the status of their fraud mitigation efforts.

This report is available for purchase on Forrester’s website.

Related content

Easter Spending Expected to Reach Record $24 Billion
Easter shopping
Consumers plan to spend a collective $24 billion on Easter this year, according to NRF and Prosper.
Read more
How consumers are celebrating a record-breaking St. Patrick’s Day
St. Patrick's Day
More than half of adults plan to celebrate and total spending is expected to reach a record $6.16 billion.
Read more
3 things to know about consumer spending
Customer paying with credit card
NRF 2023: Insights on inflation’s impact and the outlook for 2023.
Read more