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Resources, insights and special offers to help retailers adapt during the coronavirus pandemic.
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If your organization is an NRF industry partner member and/or a 2019, 2020 or 2021 NRF event sponsor, please complete the interest submission form.

The coronavirus pandemic is dramatically affecting businesses all over the world including the retail industry. To support retailers, NRF’s technology, research and consulting industry partners are providing free or discounted resources and guidance. This includes tools, strategic insights, products and services and more to help retailers navigate through the current environment.  

The below listing includes: webinars; research and consumer insights; free products and services; and discounted products and services in the following categories:

  • Supply chain and logistics  
  • Store operations 
  • Marketing 
  • Ecommerce 
  • Technology 
  • Legal 
  • HR and talent 
  • Loss prevention and security  
  • Cybersecurity 
  • Customer experience 
  • Small business 
  • Other product categories 
Company Title Offer type Categories Description Learn more. Expand all
antuit.ai Retail Inventory Simulator Free products and services Supply Chain & Logistics;Other product categories Leveraging your readily accessible data and combining with insights from other markets, this service quantifies the budget necessary to exit your inventory and prioritize allocation. Some key features include: understanding liability by OH inventory receipt date; modeling scenarios for various sell-through rates, phased store openings, and average weeks to sell; adjusting different levers of store openings, anticipated demand, and investment to drive desired sell-through rate; and prioritizing discounts against available budgets and remaining sell weeks to maximize financial impacts without excessive discounts. https://www.antuit.com/ris
Appriss Retail COVID-19, Unemployment, & Retail Risk Research and consumer insights Store Operations;Other product categories Appriss Retail's newest research focuses on retail risks arising from the new retail environment created during the COVID-19 pandemic. Asset Protection/Loss Prevention teams may need to consider a variety of risk mitigation strategies to ensure they will enhance customer satisfaction and meet revenue objectives as retail trading restarts. https://apprissretail.com/blog/covid-19-unemployment-retail-risk/
Axis Communications Curbside Pickup Solutions Technology;Customer Experience Retail has now become more focused on contactless sales. Axis has a (3) different options you can utilize for curbside solutions to eliminate any face to face human interaction. Option 1 - License Plate Recognition solution, option 2 - QR Code solution for customer to scan at his arrival. This will require the Store to issue a code at the time the customer is done shopping online, and option 3 - Door Station activated by trip line on input calling the employee to start a two way conversation. Requiring the customer to provide an order number to proceed with the delivery. https://www.axis-communications.com/solutions-for-retailers-2020?utm_source=LPRC&utm_medium=webinar&utm_content=retail+solutions&utm_campaign=Retail+2020
Axis Communications Occupancy Estimator Solutions Store Operations;Technology The AXIS Occupancy Estimator analytic allows for a user-defined occupancy threshold that can then be used in to assist retailers manage their store traffic. The simplest of these would be to display the current occupancy as a percentage of how full the store should be on a monitor. When store occupancy exceeds the threshold, then a different message can be presented, or a specific clip can be played on a loudspeaker, or a red light could be turned on at an entrance. There are countless ways to take action on the information created by a real-time occupancy count. https://www.axis-communications.com/solutions-for-retailers-2020?utm_source=NRF&utm_medium=webinar&utm_content=retail+solutions&utm_campaign=Retail+2020
Axis Communications Queue Monitoring - Cash Registers Solutions Technology;Customer Experience Are you looking for an automated set reminder for customers to keep their social distance when waiting in line for a cash register? With Axis's Queue Monitoring ACAP you are able to configure a zone on on the Axis Camera between the cash register and the pre-defined tape on the floor. Once the the customer enters the zone a preloaded message will be used over a speaker to remind the customer to "Please remember to stand 6ft apart until the customer in front of you has completed his/her transaction." https://www.axis-communications.com/solutions-for-retailers-2020?utm_source=LPRC&utm_medium=webinar&utm_content=retail+solutions&utm_campaign=Retail+2020
Beekeeper Communicating With Your Retail Employees During a Crisis Webinars Store Operations;HR & Talent Learn how one of the largest Middle East retailers, Chalhoub Group's 12,000 employees are communicating and managing operations across all of their brands, locations, and languages in this COVID-19 and post COVID-19 world. https://www.beekeeper.io/en/webinar-retail-crisis-communication-webinar?UTM=NRF&utm_campaign=NA%20%7C%202020%20Q2%20%7C%20HR%20%7C%20Communicating%20During%20A%20Crisis%20Webinar%20Campaign&utm_source=NRF
Beekeeper Free 30 Day Employee Communication Platform Free products and services Store Operations;HR & Talent Company-wide communication is critical during a crisis situation. Our mobile-first platform for business continuity management can help you instantly connect and communicate with your entire team. Start using Beekeeper for free, plus get the Coronavirus Package premium suite free for 2 months. https://www.beekeeper.io/en/beekeeper-crisis-ready-communication?region=NA&time=30days&utm_campaign=NA%20%7C%202020%20Q2%20%7C%20HR%20%7C%20Communicating%20During%20A%20Crisis%20Webinar%20Campaign&utm_source=NRF
Beekeeper Crisis Communications Checklist Research and consumer insights Store Operations;HR & Talent One of the most important actions that retail leaders can take in the event of a global crisis event like COVID-19 is to quickly implement a plan to communicate company-wide updates. That's why we've prepared this retailer checklist of internal communication tips to help you effectively communicate with your team during a crisis situation. https://www.beekeeper.io/en/content/crisis-communication-checklist?utm_campaign=NA%20%7C%202020%20Q2%20%7C%20HR%20%7C%20Communicating%20During%20A%20Crisis%20Webinar%20Campaign&utm_source=NRF
Blue Triangle Content Security Policy Manager Free products and services Cybersecurity Blue Triangle knows what challenges online retailers have had to ordeal during the COVID crisis. We thought hard about how we could support our ongoing mission to make the web a safer faster place during these tough times. Our response is to give a single page CSP free of charge from now until Dec. 31, 2020. Protect your customers at the most vulnerable part of their customer journey https://go.bluetriangle.com/blue-triangles-free-csp-event-get-secure-now
Blue Triangle Defend Your Site Against Cross Site Scripting and Other Supply Chain Attacks During COVID-19 Webinars E-commerce;Cybersecurity With more business than ever transacting online, cybercriminals are seizing the opportunity to capitalize. In this webinar industry experts will discuss how software supply chain attacks like Magecart introduce serious risk to your brand and your customers; and more importantly, what you can do about it. This is part two of a four-part webinar series on tag governance featuring special guests from F5 Networks. https://www.bluetriangle.com/resources/webinars/cybercriminals-covid/
Boston Consulting Group... COVID-19 Resources for Retailers Free products and services E-commerce;Customer Experience Actionable consumer insights; lessons from around the globe; seeing around the corner, the advantage for retailers who act fast; webinar series: opportunity unlocks for retail's senior leaders https://connect.bcg.com/sso/login?RelayState=https%3A%2F%2Fconnect.bcg.com%2Fcoronavirus-resources-retail%2F
Digimarc Corporation Digimarc Barcode for Packaging Discounted products and services Store Operations;Technology This product is an imperceptible data carrier supporting safe and easy touchless checkout. The machine-readable Digimarc Barcode can contain the same data as UPC/EAN symbols or carry similar information to QR and DataMatrix codes. Digimarc Barcode supports all forms of checkout, including scan-a-go and self-checkout. It also can be used to detect bottom-of-basket (BOB) items to prevent shrink. https://www.digimarc.com/industry/retailers
Digimarc Corporation Digimarc for Connected Print Discounted products and services Marketing;Technology This product seamlessly connects retail catalogs and large format materials, such as in-store displays, to digital content, promoting touchless engagement. Retailers can deliver social media, videos and offers directly to shoppers mobile devices, and better understand the effectiveness of print campaigns with unprecedented data about readers' interactions. https://www.digimarc.com/products/digimarc-barcode/connected-print
Evolv Technology Adaptive Recovery Webinars Supply Chain & Logistics;Customer Experience Evolv Technology is hosting a webinar with Juliette Kayyem, former Assistant Secretary at the U.S. Department of Homeland Security and current CNN analyst, who led the response to the H1N1 pandemic. https://learn.evolvtechnology.com/webinar-adaptive-recovery-with-juliette-kayyem-3
Google Helping your business through uncertainty Research and consumer insights Marketing;E-commerce Google's here to help, no matter what's next. Whether you're a retailer or a brand, we've put together some useful tools, insights and resources to help you adapt to uncertainty, accelerate Ecommerce and reboot your business. https://www.google.com/retail/resources/covid-19/?utm_source=nrf&utm_medium=web&utm_campaign=covid19
HP, Inc. HP Business PC & Print Devices Cleaning Guidance Research and consumer insights Technology HP is dedicated to providing customers with market-leading business solutions that help them be innovative, productive and support their well-being. With public health concerns over the SARS-CoV-2 virus and COVID-19 disease, spreading worldwide, HP wants customers to have the information they need to effectively clean HP devices and to assist customers in maintaining a healthy work environment http://h10032.www1.hp.com/ctg/Manual/c06593291
HP, Inc. Customer & Partner Financial Relief Discounted products and services Technology A variety of relief initiatives aimed at arming its global channel partner community and end user customers to effectively navigate the operational and financial challenges associated with COVID-19. In addition to providing a variety of financing and leasing options for end customers, the company will offer short-term, market and country-specific incentives for channel partners. Offers will vary by geography and are dependent on partner eligibility. https://press.hp.com/us/en/press-releases/2020/hp-announces-partner-and-customer-relief-initiatives_.html
HP, Inc. Cybersecurity Support Free products and services Technology To address potential cybersecurity risks for those working or learning from home, HP is launching a goodwill security campaign and HP Sure Click. In addition to offering tips and advice online, they will be offering free customer webinars to help set up home offices securely. https://www8.hp.com/us/en/solutions/business-solutions/security.html?jumpid=nm_f89exb3wmh#sure-click-pro
Inspectorio Inspectorio Rise Free products and services Supply Chain & Logistics;Technology In the wake of the COVID-19 crisis, the world of supply chain that we knew and operated in has completely transformed, necessitating a new way of operating. In an effort to support and protect our business partners at this time, we are offering use of our Rise platform free of charge, to organizations to remotely implement and monitor vital health and safety guidelines for their partner facilities. This is not about Business. This is about being a part of an industry wide movement to protect people, and we are urging other companies to get involved https://inspectorio.com/products/rise-covid-19/
McKinsey & Company Talent Exchange Free products and services Supply Chain & Logistics;Store Operations This product is a free talent matching platform to help furloughed employees find temporary job opportunities with partnering companies who are looking to hire. The platform has launched with several companies on-boarded across Retail, Hospitality, and Travel and includes >600K open jobs and growing across the US and Canada. https://eightfold.ai/talent-exchange/
Opterus Holler Free products and services Store Operations;Technology This product is a mobile social collaboration app built for retail teams to provide associates a familiar way for singular or group chats within their stores, districts, regions etc. It also allows for a company news feed of pictures, videos and status updates which can be liked or commented on by your associates. Opterus is pleased to offer Holler for free. Use it during this uncertain time to help provide seamless communication to ensure safety for your customers and associates. https://opterus.com/holler/
Peak Peak.AI: Using data and ML to help you Free products and services Supply Chain & Logistics;Customer Experience Peak.AI and AWS promise to offer help where they can make a positive difference - and say no when they can't. They've listed some areas where data analysis can help you and your business. https://peak.ai/covid-19-support/
Planalytics Weather-Driven Demand Analytics Research and consumer insights Supply Chain & Logistics;Finance Providing weather-driven demand analytics which quantify the impact of weather on demand for products. These actionable insights help businesses plan, allocate, replenish, and report on the influence of weather. https://www.planalytics.com/what-we-do/
SAP Qualtrics Remote Work Pulse Free products and services Store Operations;Other product categories This product helps you understand if your employees have what they need to succeed in a remote work environment. If there was ever a time for understanding how your employees are feeling, and taking proactive steps to respond to their needs, this is the time. The new "on-site and remote work" pulse works across many industries, and with just a few tweaks can help retailer and brand HR and operations teams speak to their employees, leveraging company-specific terminology and tone. https://www.qualtrics.com/here-to-help/?utm_source=sap&utm_medium=referral&utm_campaign=SAP-remote-work-pulse&utm_content=global-health-safety-page
SAP Supply Continuity Pulse Free products and services Supply Chain & Logistics;Finance This product helps buyers analyze the risk of potential disruptions to their supply chains. SAP Ariba and Qualtrics technology can help business leaders identify potential supply constraints, gauge business continuity and recovery plans, and offer assistance to suppliers. https://www.qualtrics.com/here-to-help/?utm_source=sap&utm_medium=referral&utm_campaign=SAP-remote-work-pulse&utm_content=global-health-safety-page#supply-continuity
SAP Connecting Buyers and Suppliers Free products and services Supply Chain & Logistics;Finance SAP wants to help ensure that your supply chain remains unbroken. With free access to SAP Ariba Discovery, you can post your sourcing needs and get quick responses from suppliers who can deliver - from all across the world. SAP Ariba Discovery supports retailers searching for products (buyers) and brands transforming their offerings due to the crisis (sellers - e.g. now providing protective equipment.) https://my.ariba.com/Discovery
Sophelle New Normal Retail Strategy & Planning Session Free products and services Store Operations;E-commerce Sophelle will work with each company to assess their unique situation and develop a strategy that best meets their needs. From that strategy we'll develop a tactical roadmap to best position the company to seize the opportunities and mitigate the risks. https://www.sophelle.com/free-retail-strategy-planning-session/
Steady Steady App Free products and services Technology;HR & Talent Steady is the leading extra income platform in the U.S. We've helped our 2 million Members make, on average, more than $4k per year in extra income. Due to COVID-19, members are facing unprecedented unemployment and reduction in hours. Through the Steady platform, Members can find local hourly, part-time, and work-from-home jobs; access financial resources needed to stabilize and maximize income such as $1,000 Steady Cash Grants deposited directly into your bank; and Membership Benefits such as free access to telehealth and telemedicine.
Stibo Systems Transforming Business with Master Data Management For Dummies Free book Technology;Other product categories;Other product categories;Other product categories;Other product categories This free guide examines the importance of MDM in helping companies improve the customer experience, drive more value out of existing systems and gain a competitive advantage. Readers can learn how MDM replaces costly manual methods of record-keeping and eliminates inefficient data silos. It also provides vital information for turning data into an asset businesses need to succeed. Although it's written for beginners, the guide can help even MDM experts sharpen their skills - from mastering different data domains to enabling and empowering data transparency. https://www.stibosystems.com/mdm-for-dummies
Esri ArcGIS Mapping and Data Discounted products and services Supply Chain & Logistics;Store Operations ArcGIS users are able to access the latest authoritative data about COVID-19 in the United States and in several countries. They are able to use that data, with their own store data to track the impact of the pandemic on their operations. Using local data they can create dashboards and interactive applications to communicate current status of stores and team members across to their stakeholders, team members and customers. https://coronavirus-resources.esri.com
APG Cash Drawer Point of Sale Hardware Cleaning Guide Infographic Other resource Technology;Small Business The Point of Sale can be the heart of many retail and hospitality businesses. By implementing a routine cleaning schedule, you can help prevent others from getting sick by the spread of germs. Consider following this guide and clean your cash drawers often to help prevent the spread of germs. https://apg.cashdrawer.com/en/pos-cash-drawer-cleaning-guide-infographic
daVinci Retail The Specialty Retail Article Series: A Guide to Financial and Assortment Planning Post-Covid-19 Research and consumer insights Supply Chain & Logistics;Finance This four part series on Planning and Assortment planning needs for the remainder of 2020 and into next year. First/second part what to do with aged inventory. Third how to to plan for the trends of back to school and summer. Finally holiday and how to plan for 2021. https://www.davinciretail.com/resources/retail-planning-buying/
Deloitte Consulting LLP Payments Modernization and Optimization Method and Tools Webinars E-commerce Deloitte's Cross-industry Payments Practice offers tools and methods to significantly accelerate retailers payments modernization and optimization, including selecting and moving to new processors and payment methods in a fraction of the typical time frame. https://www2.deloitte.com/us/en.html
SupplyAI Aspen Cx - Automation for Omni-channel Post-Purchase Operations Discounted products and services Store Operations;E-commerce We've build this offering to work with online and e-commerce platforms to automate 90% of work required in customer shipping, returns and exchanges, driving more revenue and automating customer responses. With our platform, you'll be able to drive 5x more exchanges helping you retain more revenue and satisfied customers in your online and store operations (automated BOPIS & BORIS.) If your focus in these times is to reduce service costs by 90%, we can help. We'd be glad to host a demo for your team. https://www.supply.ai/aspen
The Parker Avery Group Reconstructing Retail Webinars Supply Chain & Logistics;Technology We partnered with retail consultant and strategic advisor Joe Skorupa to provide a series of webinars, Reconstructing Retail. Our goal is to provide retailers and consumer brands pragmatic advice they can immediately employ to ensure near-term viability and long-term success. We focused on managing inventory/supply chain, preparing the organization, outlining a near-term roadmap, and predicting demand. Webinar replays, blog transcripts (including Q&A), and presentation decks are available for free on our website. https://www.parkeravery.com/pag-reconstructing-retail.html
Sterling Background Screening and Identity Services for Retail Other resource HR & Talent;Other product categories Sterling provides background screening and identity solutions that help retailers stay up-to-date with the ever-changing retail landscape, build a scalable workforce, and manage loss prevention and potential workplace risks. Sterling's consolidated technology combines automation with the capabilities of artificial intelligence to optimize the accuracy, quality, and speed of background reports. Such a strategy enables Sterling to return 70% + of criminal record searches within one hour, and over 90% in one day or less. Our deep market knowledge and unrivaled client service empowers your business to make smarter, faster, safer hiring decisions. https://www.sterlingcheck.com/retail
Multimedia Plus INCITE - 3 months free & free setup Discounted products and services Store Operations;Customer Experience INCITE(R) is a mobile-first communications and training platform designed for the frontline. The platform offers immediate access to information and skills used to increase revenue, improve productivity and help create impactful engagements with customers. Live reporting of compliance visible by field managers. https://multimediaplus.com
Multimedia Plus INCITE - 20% Discount Offer Discounted products and services Technology;HR & Talent INCITE(R) is a mobile-first communications and training platform designed for the frontline. The platform offers immediate access to information and skills used to increase revenue, improve productivity and help create impactful engagements with customers. https://multimediaplus.com
Avatria Free Web Analytics Assessment Free products and services Marketing;E-commerce With eCommerce a major revenue driver during these times, it is critical to understand how your customers behave on your site and to use analytics data to your advantage. As part of our assessment, Avatria will audit your site and create a personalized report that provides you with insights and recommendations on how to improve upon your eCommerce analytics tagging and data collection capabilities. https://convert.avatria.com/covid19-support
SenSource, Inc. SAFESPACE Real-Time Occupancy Monitoring by SenSource Free products and services Store Operations;Technology Monitor and report on customers entering and exiting your facility with an easy to use, web-based occupant counter. Data can be collected manually with a handheld counter, automatically with SenSource's people counting sensors, or a hybrid of both. All data is written to the cloud based reporting platform for analytics and data. We are offering a Free 7 Day Trial for those interested in testing the service! https://www.sensourceinc.com/occupant-counter/
Checkpoint Systems SmartOccupancy Other resource Store Operations;Customer Experience Checkpoint's SmartOccupancy solution gives retailers real-time visibility of occupancy levels in their store. For stores that have imposed occupancy limits due to COVID-19, SmartOccupancy helps store associates and managers make decisions based on live data. The system's local and cloud-based dashboards are paired with various alarm and notification capabilities to create a fully seamless solution for occupancy monitoring. https://checkpointsystems.com/us/SmartOccupancy/
Checkpoint Systems SmartTemperature Other resource Supply Chain & Logistics;Store Operations Checkpoint's SmartTemperature solution delivers reliable alerts to high body temperature readings. The temperature measurement sensors utilize the worlds leading imaging technology and intelligent analysis algorithms, for fast and accurate readings. Utilizing AI, users can identify live, with visual indication, the temperature of those around them up to 3m away. SmartTemperature takes only the temperature on the face, minimizing false reads and respects the privacy of the individual. https://checkpointsystems.com/us/Smart_Temperature/
Branch Branch - Free Financial Wellness Benefit Free products and services Finance;HR & Talent Branch partners with retailers to support their workforce with a free financial wellness benefit that allows them to get paid after each shift without disrupting payroll processes. At no cost to the employer or employee, Branch's mobile application offers users a digital wallet backed by a zero-fee bank account, free instant access to earned wages, and auto-budgeting to help them manage their cash flow between paychecks. https://www.branchapp.com/employers
AnyRoad AnyRoad Ahead - Appointment Shopping Discounted products and services Marketing;Customer Experience AnyRoad Ahead is the complete appointment shopping solution for large retailers and chain stores. With centralized admin tools, consumer grade UX and robust technology integrations, AnyRoad Ahead empowers retailers to generate appointments and insights at scale to optimize the retail experience. AnyRoad Ahead supports multiple use cases including basic footfall management, exclusive shopping hours, personal shopping, paid store services and regulatory compliance for contact tracing. NRF members can avail of AnyRoad Ahead at no cost through September 2020. https://www.anyroad.com/ahead
Fortinet Free Fortinet Cybersecurity Training Other resource Cybersecurity Cybersecurity professionals, IT professionals and teleworkers can take advantage of Fortinet's complete self-paced curriculum of cybersecurity training courses at no cost, until the end of 2020. Courses cover everything from basic cybersecurity awareness training to advanced training on security-driven networking, dynamic cloud security, AI-driven security operations and zero-trust network access. https://www.fortinet.com/training/cybersecurity-professionals.html#free-trainings
Narvar Narvar Simple Returns Free products and services Supply Chain & Logistics;Customer Experience Narvar wants to help support you at this challenging time by offering Simple Returns free of charge. It takes just a few days to implement and makes it easy for customers to return both online and in-store purchases. Give customers the convenience of processing returns with a simple self-service online portal, and reduce their anxiety with proactive tracking of their return package. You'll benefit from reduced customer service contacts, visibility into what's coming back and why, and avoid an influx of returns when stores re-open. https://www.simplereturns.com/
Narvar Narvar Insights Research and consumer insights E-commerce;Customer Experience COVID-19 is forcing retailers to rethink and transform their business strategy. With disrupted supply chains, doubled inventory lead time, physical store lockdowns, and changing customer expectations, retailers need to pivot and adapt to the current circumstances. We share trends, insights, and expert commentary from retail industry leaders to help you navigate through these uncertain times, such as benchmark data analyzed by Sucharita Kodali at Forrester, strategies from an operator's perspective with Kelly Thompson, former Chief Merchant for Walmart.com and COO for Samsclub.com, and planning for recovery with the McKinsey retail team. https://corp.narvar.com/insights
Aura Vision Aura Vision - Live queue time and store occupancy Discounted products and services Store Operations;Customer Experience We can capture the number of people in your store at any given time, using just your existing security cameras - no new sensors are needed. We are giving this away for free for 3 months, as there are obvious safety uses in exposing this data to your visitors. Most of our clients are using this data to display a live occupancy figure on a screen by the store entrance, allowing customers to self-regulate their entry, so there is no need for an additional security guard, further saving on your operational costs. http://auravision.ai/covid-solutions
Aura Vision Aura Vision - Social Distancing Alerts Discounted products and services Store Operations;Technology We can capture the distance between people in your stores, and detect when customers are too close to other customers, or when they are too close to your staff. We do this using just your existing security cameras - no new sensors are needed. With this you can alert your team in real-time if customers are within 6ft of each other or other staff members across any area of the store. Overcrowding heatmaps also help identify which areas have regular overcrowding to inform customer pathflow managment. We are giving this technology away for free for 3 months. https://auravision.ai/covid-solutions/
Aura Vision Aura Vision - Face Mask Detection Free products and services Store Operations;Technology Ensure your staff and customers are complying with the latest PPE guidance and government regulations in your region. Aura Vision's proprietary computer vision solution detects if face protection is being worn across the store, using only your existing security cameras. Free for NRF retailers for 3 months https://auravision.ai/covid-solutions/
Columbus Consulting Int... Managing Your MP&A Team Through COVID-19 Other resource Supply Chain & Logistics;HR & Talent Managing Your MP&A Team Through COVID-19 provides a management toolkit including guidelines for three key areas to consider, Develop and Communicate Strong Values and Beliefs, Model Your Plan of Attack and Mobilize the Team. COVID-19 sent unprecedented shockwaves through the retail industry, and every retailer will have to make major adjustments to "business as usual" if they hope to succeed. Learning from the past and leveraging these tips will help your business create a long-term merchandise planning and allocation strategy, mitigate future risk and prepare for whatever comes next. https://www.columbusconsulting.com/managing-your-mpa-team-through-covid-19/
MCMILLANDOOLITTLE LLP Pandemic Recovery Assessment and Support Discounted products and services Store Operations;Customer Experience Quick, high impact business assessment for retailers and brands to identify and prioritize short term vs long term actions to establish trust with customers, associates and suppliers/partners, rebuild traffic and get on the path to profitable growth. https://www.mcmillandoolittle.com/pandemic-recovery/
CB4 COVID-19 Shopper Priorities and Experience Survey Research and consumer insights Store Operations We surveyed 1,108 shoppers in the US to learn how shoppers perceive their in-store experiences throughout the pandemic. This includes how well they feel that retailers are keeping them safe and rising to their needs during this unique and challenging time. https://cb4.com/resources/covid19-shoppers-survey/
CB4 How Covid-19 is Changing Grocery Store Demand Webinars Store Operations The worldwide health crisis is altering supermarket consumer demand patterns from one week to the next in ongoing and unpredictable ways. Join Ben Nichols, CB4's Senior Director of Customer Insights and Adjunct Professor of Data Science at Syracuse University, for an overview on how to gain greater insight into where demand is heading across your retail chain. https://cb4.com/resources/how-covid-19-is-changing-g-store-demand/
Riskified COVID-19 Resource Center for online merchants Research and consumer insights E-commerce Riskified has been monitoring its data and is sharing its findings, analysis and insights in a series of free resources that can help online merchants understand changing consumer behavior. https://www.riskified.com/content-hub/covid-19-resource-center
Course5 Intelligence Course5 Discovery Discounted products and services Supply Chain & Logistics;E-commerce In the current crisis, the enterprises are looking for Sprinters rather than Marathon Runners to expedite the revival process and bring transparency and control to the Supply Chain Operations. At Course5 Intelligence, we are working closely with our E-commerce, CPG and FMCG clients and bringing the power of Automation, ML and AI to re-calibrate their incumbent models around Demand & Inventory Forecasting, Transportation & Logistics, and Sales & Distribution. To learn more about our revival packages and how Course5 Discovery can reset your value chain, you can visit our website and request for a demo of Course5 Discovery. https://www.course5i.com/course5-discovery/
Kiosk Manufacturer Asso... Temperature Verification Kiosks Discounted products and services Technology;Customer Experience We have multiple temperature check solutions that our members are delivering to clients. Included are basic temperature screening only, to more complex solutions for recording credentials and more. We can extend 10% discount to NRF customers. U.S. and International support. https://kioskindustry.org/temperature-kiosks/
Prodco Analytics Prodco Live Other resource Technology;Other product categories Prodco's real-time occupancy and monitoring solution for retail, supermarkets and buildings is designed to help organizations comply with social distancing guidelines and occupancy restrictions by automatically reporting on occupancy levels to ensure customers and staff have the required social distancing space to stay safe. Prodco's occupancy solution combines automated counting technology, a web and app-based reporting dashboard, and real-time alerts: - Monitor real-time occupancy and social distancing - Ensure occupancy limits compliance with local government regulations - Scalable deployment to global locations - Compatible with most existing counting solutions https://www.prodcotech.com/occupancy-monitoring/
ProGlove ProGlove Connect Proximity Social Distancing Sensor Free products and services Supply Chain & Logistics;Technology ProGlove Connect Proximity is a free application that helps businesses across retail, warehousing, logistics, and manufacturing to adhere to physical distancing measures and adapt their operations with worker safety top of mind. Workers receive audible, optic LED light, and haptic vibration signals on their MARK wearable scanners when they are within a preset distance from other workers alerting them to observe social distancing measures taken by the company. https://www.proglove.com/lp/proximity-sensor/
Multimedia Plus Free PPE Training Videos Free products and services HR & Talent;Other product categories Our gift, please feel free to use. As we have been part of the retail community for more than 20 years, it's our way of helping out in a way that we can. It's critical to insure that as your stores reopen, associates are properly utilizing PPE for their safety as well as the safety of customers. https://multimediaplus.com/ppe-training-videos/
Givex 50% off new e-gift card program setup and 70% off setup for anti-fraud Merchant of Record service Discounted products and services Technology Givex's COVID-19 Relief Program Get 50% off your new e-gift card program setup including e-gift card site (custom template using our Customer WebSuite). Givex's Customer WebSuite allows digital and physical gift cards to be purchased by consumers directly from your website. To protect you against potential fraud, Givex is offering a 70% discount on setup fees for our Merchant of Record service using our Customer WebSuite. We take on the fraud and chargeback risk for gift cards sold through that site. http://info.givex.com/givex-e-gift-relief-package-for-covid-19
Kiosk Manufacturer Asso... Thermo Sensing Software with integration to backend systems Discounted products and services Technology;Customer Experience Protecting yourself, your staff, and other visitors and patrons from the spread of contagious diseases begin with identifying, quarantining, and treating infected individuals. TempDefend's thermal sensor technology provides an accurate and affordable solution to alert individuals of heightened temperature (possible infection) status while protecting others in and around your facilities. 22MILES TempDefend can capture analytics that ensures your operational, compliance, and HR requirements (optional client consent). AI enabling of response customization, analytics, networking, and synchronizing of TempDefend anomaly alerts, as well as compliance logs for legal audit trails, are available. https://kioskindustry.org/thermo-sensing-solution/
Kiosk Manufacturer Asso... Software and hardware solutions for COVID Response by KMA Free products and services Technology;Customer Experience The Kiosk Manufacturer Association sponsors, members and working groups understand the pain and trouble that current companies are undergoing with business disruption. Many of these COVID specials are free, or discounted, or deferred payment. We share your pain. All hands on deck is a good motto. To help here are some COVID-19 specific solutions being offered, many of them free. THey range from Ecommerce, Digital Signs, Portable Digital Signs, Temperature Check Kiosks, Secure Endpoints for home corporate and footfall or customers-in-store count. https://kioskindustry.org/covid-19-services-kma-offers/
Google COVID-19 Retail Guide Other resource Other product categories Our guide for retailers and brands has the latest insights, tips, and Google Ads best practices for navigating your business in this dynamic environment. Learn how to manage your storefront as needs evolve, evaluate and adjust your marketing, and be there for your customers as they adapt. https://goo.gle/2020_covidretailguide_en-us_website-nrf
Delivery Solutions Same Day Delivery & Ship From Store Discounted products and services Supply Chain & Logistics;Technology Delivery Solutions?enables retailers offer to their customers a compelling same day last mile delivery experience by harnessing the coverage and the networks of all the major same day delivery providers in the nation. Delivery Solutions is connected to all major same day delivery providers in the nation like Doordash, Postmates, Shipt, FedEx same day, Roadie, Point Pick up etc. Platform also enables ship from store using providers like UPS, FedEx, USPS etc. Current Customers include major players in diverse verticals of retail like Office Depot, Total Wine & More, Sally Beauty, Michaels, Giant Eagle, Wakefern etc. https://www.deliverysolutions.co
XRC Labs Covid-19 tech resources for the retail and consumer goods sectors. Discounted products and services Technology A curated collection of tech solutions covering a wide range of business challenges presented by the crisis. http://www.xrclabs.com/covid-19-resources
FIS FIS Retail Rewards Discounted products and services Technology;Customer Experience Retail Loyalty Rewards is a rewards program tailored towards retailers of any size or industry. With Retail Loyalty Rewards, retailers can promote their products, build their brand, and grow a loyal customer base to continuously visit their stores by offering deals, or promotions in store, via the web, or even a mobile app. Consumers can receive promotions through the consumer website or the mobile app to keep up to date with promotional offerings. https://empower1.fisglobal.com/retail-rewards.html
Chargebacks911 eCommerce, Fraud & Chargebacks in the Age of COVID-19 Guide Research and consumer insights E-commerce;Other product categories eCommerce will never be the same following the COVID-19 outbreak. What short- and long-term risks do you face, and how can you protect your business and prevent loss? eCOMMERCE, FRAUD & CHARGEBACKS IN THE AGE OF COVID-19, the new free digital guide from Chargebacks911, offers insights that merchants and financial institutions need to stop losses, protect revenue, and emerge stronger than ever from this crisis. Download the guide and learn how COVID-19 is impacting the market, the hidden fraud and chargeback risks facing businesses, and how to adapt to the new normal. https://ad.chargebacks911.com/ecomerce-fraud-and-chargebacks-in-the-age-of-covid-19
RAPITAG GMBH rapitag IOT Discounted products and services Other product categories;Customer Experience Save up to 50% on all new pilotstore for a contactless POS to reduce theft in a self checkout szenario. Reduce the risk of infection with the benefits of IoT, like measuring the customers in the store, the distance between your customers and how often a product gets touched and by whom! Send a notification to the supervisor through our automated algorithm. https://rapitag.com/covid-19/
Innovative Office Produ... FlexShield Other resource Store Operations;Customer Experience This lightweight, freestanding solution will help maintain a physical barrier during person to person interaction. It allows you to safeguard your employees while still allowing face to face viewing with the quarter inch thick, clear polycarbonate construction. https://innovativeworkspaces.com/product/flexshield-protective-countertop-screen/
Zebra Technologies Zebra SmartCount Discounted products and services Store Operations;Other product categories Save 25% On Your Next Physical Inventory. As retail relaunches under new safety guidelines, regaining visibility to in-store merchandise and re-establishing inventory accuracy is more critical than ever before. Zebra SmartCount provides easy-to-deploy, sanitized, physical inventory kits to help your teams quickly conduct full-store or partial inventories that are aligned with your own health and safety guidelines. Zebra delivers all the necessary equipment, web-based software, and support direct to your stores while providing your corporate teams complete online oversight. We can have you ready to count in days rather than weeks or months. https://www.zebrainventory.com/
Ordergroove Subscriptions in the midst of COVID-19 Research and consumer insights E-commerce;Technology The rapid implementation of COVID-19 safety measures has meant that consumers are forced to reframe their lifestyle and shopping habits. As plenty of brick-and-mortar have temporarily shut their doors, Ordergroove has found a 40% enrollment increase in subscription programs across verticals. It's more important than ever for buyers to obtain the goods they need in the safety of their homes. Check out our latest infographic detailing the industry trends and changes we've seen in subscription services, and what this means for US shoppers. https://www.ordergroove.com/subscriptions-in-the-midst-of-covid-19/
Crew Crew Free products and services Store Operations;HR & Talent Crew is a mobile-first platform for frontline teams that provides access to everything they need to perform their jobs successfully. That includes accessing their schedule, learning about company initiatives, and securely communicating with their teams. Crew provides a world-class mobile experience created with the frontline worker in mind, providing an app that's safe for employers and loved by employees. For the employer, Crew provides a direct link to the frontline -- a place to push important information as well as gather insights from employees who interface directly with customers each day. https://crewapp.com/
NextSCM Solutions Pvt L... Increff Assure Free products and services E-commerce;Technology Assure (world's simplest and most accurate warehouse and order management system) which enables brands to showcase every single piece of inventory across all sales channels (online and offline.) https://www.increff.com/assure/
NextSCM Solutions Pvt L... Increff IRIS SaaS Free products and services Store Operations;Technology IRIS is an intelligent merchandise planning platform that 1. Identifies top-sellers 2. Computes ideal store assortment (in right size ratios) 3. Splits target revenue into merchandise demand 4. Automates inventory distribution from warehouse to stores https://www.increff.com/iris-saas/
Vayyar Vayyar Retail Analytics Sensors Discounted products and services Store Operations;Customer Experience Vayyar's retail analytics sensors help increase sales and improve store operation. Affordable and simple to install, our sensors monitor shoppers and products, providing important data. Count and track people, understand shopper conversion and dwell-time and monitor inventory levels. Our software displays your KPIs on an intuitive dashboard with features including store heat-maps and benchmarking tools. Best of all, our sensors do not use any cameras, so your customers' personal information is kept private (GDPR and CCPA compliant). We use unique RF sensor technology that's safe and accurate. In these challenging times, Vayyar helps you know more and sell more. https://vayyar.com/retail
ActiveViam atoti Free products and services Marketing;Technology atoti free community edition is a tool to explore data in Python notebooks and share your findings with others. Users can analyze and combine data from various sources, generate analytics and insights, visualize in tabular or graphical forms and publish dashboard views for collaboration. There are examples in the notebook gallery including how a retailer can achieve a better price perception from its customers, while keeping or even slightly increasing its margins. https://www.atoti.io/
N.A.bld N.A.bld Free products and services Supply Chain & Logistics;E-commerce Facilitate small batch, quick turn production and connect with a network of vetted no-minimum apparel manufacturers across the USA through N.A.bld. Platform enables just in time fulfillment and sustainable inventory free retailing through preorders by sending consumers real time updates as their products are made. Streamline your DTC strategy without the inventory risk. Free two week trial and on-boarding. https://www.nabld.com/
NS8 INC. Free 30-Day Trial - NS8: Fight Fraud with Intelligence Free products and services Other product categories;Cybersecurity NS8 is a comprehensive fraud prevention platform that combines behavioral analytics, real-time scoring, and global monitoring to help businesses minimize risk. Its patented scoring technology provides actionable data about the type, quality, and trustworthiness of transactions, which businesses can leverage to automate fraud management workflows to suit their individual needs. NS8 also offers supplemental data through third-party extensions as well as seamless integrations with industry-leading ecommerce platforms that enable businesses to begin fighting fraud within minutes. https://www.ns8.com/en-us/pricing
JRNI JRNI Forward Other resource Technology JRNI Forward is a product suite designed to help retailers reopen safely while maintaining social distancing best practices, and offers exactly the tailored solutions you need to thrive during COVID-19 - and beyond. Key features include remote appointments and virtual events, footfall management including occupancy management, bookable visit times and live virtual queuing to minimize wait times, and click and collect. The solution enables retailers to manage in-store traffic, wait times, sanitization breaks, and remote appointments to provide superior and safe service. https://www.jrni.com/jrni-forward
Worldlink Integration G... Comply & Confirm Free products and services Store Operations;Customer Experience As restrictions ease and stores start to re-open, chain retailers must ensure that each store is meeting the guidelines set locally. For chains with stores in many different jurisdictions, this is not an easy task. By leveraging Comply & Confirm, retailers can crowd-source real time data to confirm compliance with local health/safety guidelines at each location. Consumers can respond to questions surrounding areas such as mask/glove utilization, sterilization practices, signage, occupancy counts and more, from right within their favorite retailer's app. https://liveshopper.com/enterprise
Columbus Consulting Int... Location Planning Tool Free products and services Supply Chain & Logistics Location Planning functional integration along with new data inputs will be more important than ever to understand and keep up with customer behavior and demands. This excel solution can be used by teams that have location planning in place as well as those that are new to planning by location. The tool will establish a location plan in a quick and efficient manner by developing baseline location sales using historical data, trends and ramp-up factors. The tool will allow for phased store openings and multiple store profiles. https://www.columbusconsulting.com/2-free-tools-to-help-you-manage-planning-and-allocation-challenges-due-to-covid-19/
Columbus Consulting Int... Missing or Skewed Sales Tool Free products and services Supply Chain & Logistics Sales data by store was impacted prior to store closing, during closures and after re openings. This solution will support populating missing or skewed sales data needed for allocation and replenishment systems. The solution will initialize historical base, allow for phased store openings and incorporate trends. https://www.columbusconsulting.com/2-free-tools-to-help-you-manage-planning-and-allocation-challenges-due-to-covid-19/
Neovation Learning Solu... 40% Off OttoLearn Agile Microlearning Enterprise CORE Plan Discounted products and services Store Operations;HR & Talent Protect your team so they can safely serve your customers - ensure staff engage with your new safety-protocols training. OttoLearn understands the challenges you face as a retailer to restructure your front-line training initiatives. We makes it easy to update your evolving training curriculum, and measure information retention. Let us help you - our full-service Enterprise CORE program is a step-by-step plan for training reinforcement success. We're here to be your partner in training. Start the conversation before June 30 to qualify for a 40% discount on OttoLearn Enterprise CORE your best choice for retail-ready training. https://www.ottolearn.com/microlearning-expert/josh-flower
Neovation Learning Solu... Free! The MicroLearning Platform Buyers Guide Other resource Store Operations;HR & Talent Looking at adding microlearning to your current training plans? Microlearning helps focus your team on knowledge retention and delivers measurable outcomes. Compliance to new safety protocols and training initiatives is critical for the safety of your workers and customers. The right microlearning platform will deliver focused short-form training and measure training engagement and outcomes by closing your team's knowledge gaps. Download our Microlearning Platform Buyer's Guide to help you identify what you need to consider when adding microlearning to your training mix, and what microlearning features are most important to successfully achieve your training outcomes. https://www.ottolearn.com/microlearning-resources/microlearning-platform-buyers-guide
LUMOplay.com LUMOplay Interactive Digital Signage Software Discounted products and services Marketing;Customer Experience Create touch-free interactive experiences for your business. Increase your store capture rate and entertain customers waiting in line to decrease lineup abandonment. Touch-free interactive floors and walls are a hygienic way to engage customers with your brand. Code-free content creation tools allow you or your agency to easily create and remotely publish branded/custom games and effects. https://www.lumoplay.com
FRCH NELSON The Connected Economy Research and consumer insights Customer Experience Retail in a Post-Pandemic World: Adjusting to the Connected Economy's. In the last few years consumers have embraced a world that was heavily experiential, driven by an era of pop-up shops and Instagram-worthy selfies. Those experiences often seen as having more value than the product or service itself. Post Covid-19, retail brands will see a rapid shift in the way consumers engage, a new economy will emerge. Brands will need to quickly adjust to become more flexible and transparent than ever before. We can help retail brands adjust to this new normal. https://www.nelsonworldwide.com/practice/retail/the-new-connected-economy/
FRCH NELSON (Re)dustrial Revolution Webinars Supply Chain & Logistics;Customer Experience A recent study showed that almost 9 out of 10 (87%) consumers are shopping online during COVID-19. This pandemic has accelerated the rate of e-commerce adoption. As forward-thinking retailers consider the future of their stores and service, they'll need to identify innovation opportunities within their supply chains and service offers, taking inspiration from the industrial sector. Join us on Tuesday, June 2nd as we share insights on how to win the heated last-mile delivery battle. https://www.nelsonworldwide.com/practice/industrial/redustrial-revolution/
Schiff Hardin LLP Employment Law Landscape Other resource Legal;HR & Talent Businesses across the country are facing legal challenges as they grapple with how COVID-19 has impacted their operations, work forces, and supply chains. Schiff Hardin?s Coronavirus Task Force and Labor and Employment Group is publishing articles on of-the-moment issues facing businesses as they begin to re-open, transform their processes, and adapt to the new reality. https://www.employmentlawlandscape.com/
Bass Security Customer Service Experience Free products and services Other product categories;Customer Experience As a small family-owned business, Bass Security offers retailers and restaurateurs customization and personalized service. We recognize our customers require agility and clever solutions in these unprecedented times and Bass has a proven record and national references attesting to our agility over the past 45 years. In addition to providing personal and customized service and solutions for our customers, Bass Security has further strengthened our supply chain commitments and is working with our suppliers to hold pricing for the products offered to our customers. http://bass-security.com

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