NRF On Demand: Members-only

Crate and Barrel's Neela Montgomery on stage at NRF 2020

Watch what you missed

Welcome to NRF On Demand!

NRF on Demand is sponsored by goTRG. This free NRF member benefit provides you and your colleagues with a digital platform hosting over 100 videos spanning 75+ hours of retail content from our industry-leading events. New content is added throughout the year.

Have new topics in mind you would like to see? Send us feedback.

NRF On Demand: NRF Retail Leadership Series

Watch candid conversations with CEOs from the retail industry's most iconic brands on demand, including Lowe's President and CEO Marvin Ellison, Target Board Chairman and CEO Brian Cornell, Hilton CEO and President Chris Nassetta, and Crate and Barrel CEO Neela Montgomery.

 
Marvin Ellison, CEO, Lowe's
 
Guidelines for reopening retail stores amid Covid-19
 
NRF On Demand: Operation Open Doors Webinars
Learn new guidance and tools to operate stores safely during COVID-19. Areas for guidance include logistics, social distancing and safety issues, and how to bring employees back to the workforce.
 
NRF On Demand: Cybersecurity Webinars
Focusing on latest security, privacy and best practices for retailers. Covering data breach prevention, Formjacking Protection and Payment Security.
 
Online shopping cybersecurity
 

More members-only webinars

How to Prepare for a Successful 2020 Holiday Shopping Season

The 2020 holiday shopping season will make history — not because retailers are seeing record-breaking sales or meeting pre-COVID predictions, but because it will look so different. The stakes have never been higher as the pandemic continues to disrupt the retail industry.

Members only
 
How to Prepare for a Successful 2020 Holiday Shopping Season
The rules and regulations of CBD in retail
 
NRF CBD Update Webinar Series - August 2020

The NRF CBD Update Webinar is focused on latest developments in state and federal regulation of the sale of CBD and cannabis-related products, including action from the FDA.

Members only
Retailers only
 
Retail Tech Spotlight: Tech-enabled Resiliency Webinar

Designed for retailers and tech investors, the interactive webinar features a fireside chat with Chief Merchandise and Design Officer for Savage X Fenty, Christiane Pendarvis. A series of presentations from The New York Fashion Tech Lab women-led startups focused on how technology enables resiliency. Demo topics include VR, delivery, livestream shopping, ecommerce platforms and in-store engagement.

Members only
 
Artificial intelligence
Retail shrink surge
NRSS Findings: Retail Shrink Rates Surge

The 2020 National Retail Security Survey finds shrink at an all- time high, accounting for 1.62% percent of a retailer’s bottom line – costing the industry $61.7 billion. Shrink impacts every aspect of a retailer’s operations, but it’s LP professionals who are responsible for combatting not only shrink but an evolving host of threats. We will look at the top findings from this year’s report and chat with two retailers about how they’re tackling multiple challenges.

Members only
 
The State Of Retail Payments In 2020

The State of Retail Payments is a biennial study by the National Retail Federation (NRF) and Forrester that profiles US enterprise retailers’ views and decisions about payments. It outlines key priorities and challenges for digital business professionals and payment decision makers.

Members only
Retailers only
 
State of payments for retail customers in 2020
 
Woman browsing clothes in a small store
 
NRF x BCG: How to Prepare for the New Reality in Apparel, Luxury, Beauty and Accessories

Apparel, luxury, beauty and accessories companies are working full-force to manage the crisis and protect the business now and in the new reality – but what can we expect the new reality to look like after the crisis is contained, and how should you prepare?

Members only
Retailers only
 
Current and Future Coronavirus Response and Resiliency
Focusing on operational considerations and security and resilience-related best practices for retailers navigating the Covid-19 crisis.
Members only
Retailers only
 
Retailers reopening during pandemic
 

Browse by topic

Retail Transformation
 
Ryan Brazelton, Executive Creative Director, Interbrand  Innovation Stage Session at NRF 2019
See how startup leaders and retail experts are transforming the industry and driving innovation.
Members only
Watch now
Talent, Culture and Leadership
 
Shelley Zalis CEO, The Female Quotient and Founder The Girls' Lounge
Learn how industry leaders are leading the way in retail with a focus on talent acquisition, D&I and more.
Members only
Watch now
Customer Experience
 
  Lee Peterson EVP, Brand, Strategy and Design WD Partner
Watch how successful companies and retail leaders approach CX, explore new trends, best practices and more.
Members only
Watch now
Retail Technology
 
Carrie Ask, Brand President Men's Warehouse and Moores
Watch how some of retail’s tech leaders are leveraging the latest in technology, innovation and data.
Members only
Read more
Marketing Strategy
 
Mario Moreno of H&M speaking at NRF NXT
Learn how leading brands focus on media and marketing strategy to achieve omnichannel success.
Members only
Read more

Browse by show

Retail’s Big Show
 
Jennifer Hyman of Rent the Runway at NRF 2020
Watch top rated sessions in full from the world’s largest retail conference and expo.
Members only
Watch
NRF NXT
 
Lockie Andrews of UntuckIt speaking at NRF NXT 2019
Watch some of the top-rated sessions from NRF NXT 2020 for insights into the latest trends in data, analytics and tech.
Members only
Watch
NRFtech
 
Molly Ford speaking at NRFtech in San Fransisco
Explore the latest tech from retail’s premier technology summit for CIOs, CDOs, senior tech execs and start-ups.
Members only
Watch
NRF PROTECT
 
Carla Harris speaks on stage at NRF PROTECT in Anaheim
Top sessions from retail’s loss prevention and cyber risk event.
Members only
Read more

Thank you for your membership! 

Company-wide membership means more for everyone. Share your favorite video from NRF On Demand with your colleagues.

Looking for other member-only benefits?

Learn more