Operation Open Doors - Path to Reopen Retail is providing guidance and tools that NRF members can use as they operate stores safely during the COVID-19 international health crisis. Areas for guidance include logistics, social distancing and safety issues, and how to bring employees back to the workforce.
How Salesforce is helping brands reopen safely in more than 35 U.S. states
This Operation Open Doors webinar made possible by American Express will provide details about Salesforce’s COVID-19 response playbook. Topics of discussion will include Work.com and how contact tracing and other disciplines are helping companies safely bring employees back to work.
Explore the Operation Open Doors Checklist, an outline of key topics to consider as retailers seek to reopen operations.
The checklist and select other Operation Open Doors resources will be available to the public for a limited time before they become members-only resources. Learn more about NRF membership.
Resources are being developed in the following areas. Check back often for the latest additions.
- COVID-19 Logistics (members-only)
Access to property (including mall and landlord issues), inventory cleaning and management, protocols for soft openings, obtaining cleaning supplies and PPE
- COVID-19 Social Distancing and Safety Issues (members-only)
Policies surrounding PPE, temperature checks, voluntary testing, social distancing for both employees and customers
- COVID-19 Returning Employees – Legal Issues (members-only)
How to bring people back from furlough and layoffs, and surrounding legal issues
- COVID-19 Liability Issues (members-only)
Negligence, workforce laws, state and local laws of which to be aware
These resources are being developed by a broad mix of retail brands and professionals. If you would like to be involved, please sign up here.