Consumerization and technological innovation is bringing along a structural shift from traditional businesses to digital channels, these changing market dynamics and rapidly-evolving technologies have compelled retailers to offer seamless, personalized and consistent customer experience across ch
The IHL Group, a global research and advisory firm specializing in technologies for the retail and hospitality industries, recently conducted a study titled “The Great Disconnect Between LP and IT”.
In this detailed discussion of personalization, learn about personalization analytic strategies, tactics and analytical methods from Tom Sterling, ARTS' Chief Data Architect.
Now in its 11th year, the annual Organized Retail Crime survey brings to light the evolving scope of ORC activity, resources, and policy changes that retailers are putting in place to address this issue.
Advice for retailers testing and implementing beacons, smart fitting rooms, wearables and other IoT technology.
Evolving consumer digital shopping behavior is driving retailers to seek consistency in their operations across channels.