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SORO 2017
The State of Retailing Online 2017

Retail Library

Economy

United Sates will reach a record tenth year of expansion in 2018.

Consumer Trends

NRF surveyed 1,000 consumers between the ages of 18 and 36 to help retailers understand what is motivating young shoppers during the 2017 holiday season.

Retail Trends

The conditions outside will often determine if consumers are heading inside to stores or visiting websites.

Economy

With the economy growing at a 3 percent pace over the last two quarters and unemployment at a 17-year low, it would normally be expected that inflation would begin to show up on the radar screen.

Consumer Trends
Alliance Data

As customers shop their favorite brands for the perfect gifts this season, retailers need to wrap up a positive, memorable experience at every phase of the customer journey. Find out how in Alliance Data and Epsilon's 2017 holiday infographic.

Loss Prevention

The scope of current ORC activity, retailers’ resources for fighting it, and the overall impact on the industry.

Human Resources

The Mercer 2017 U.S. Retail Compensation and Benefits Survey provides compensation data, extensive HR and industry practices information, and benefit plan features for all merchandise categories including specialty retailers. 

Retail Trends
Alliance Data

Connected consumers expect new experiences, personal connections, and instant gratification. And it’s generating seismic shifts in the retail landscape. Brands at the forefront of change are forcing competitors to transform, adapt—or even join forces.

Technology
Platt Retail Institute

Many retailers have rolled out RFID technology in their stores, while others are just now testing its ability to improve operational efficiencies and ensure a more accurate inventory count.