The latest NRF/Shop.org-Forrester State of Retailing Online: Marketing and Merchandising study explores how retailers are investing in digital marketing and merchandising strategies and tactics.
For the first time, 100 percent of retailers surveyed believe their companies have been victims of organized retail crime, and 83 percent said ORC activity had increased in the previous 12 months.
Learn what measures you can take or technology solutions you can invest in to start offering your customers an omni-channel experience.
The continued growth of ecommerce and the emergence of new digital channels, such as mobile and tablets, are driving forces in the changing retail landscape.
Sister companies Alliance Data’s card services business, Epsilon, and LoyaltyOne have come together to present this holiday 2016 survival guide for retailers, in anticipation of a high-stakes 2016 holiday season. This detailed report looks at factors relevant to North America.
How to combine customer care and customer experience to build awareness, create loyalty, and grow revenue
The days of physically carrying numerous loyalty cards will soon be at an end. Data shared between smartphone apps, retailers’ systems, and advanced payment technologies will allow the flow of data to be effortless, satisfying, and secure.