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Omnichannel Retail Index
Omnichannel Retail Index

Retail Library

Technology
APG Cash Drawer

If you think credit and debit cards are about to displace cash for retail transactions, think again. Legal tender accounts for as much as 40 percent of transactions overall and up to two-thirds of purchases under $10. Businesses need effective, affordable cash management solutions.

Marketing
Offerpop

To stay relevant in today’s digital world, marketers have had to realize two inescapable facts: 1) they simply cannot keep up with the speed and volume of content users are producing, and 2) they cannot replicate the trustworthiness and virality of true user generated content.

Marketing
Offerpop

The explosion of user generated content is changing the fabric of the web. The always-connected consumer is creating and sharing content, and is influencing the way brands interact with customers.

Mobile

This webinar offers you a sneak preview of the second NRF-FFC Omnichannel Retail Index, a benchmarking of 120 major retailers across mobile, online and in-store touch points, and shows trends and best practices in customer experience.

Technology
RichRelevance

Consumers have taken control of their interactions with retailers. It’s imperative for retailers to reduce barriers to commerce, leverage data across channels, and understand the performance of each of these aspects in the total customer experience.

Technology

Presentations from the ARTS work team meetings, February 22-24, 2016 in Fort Worth TX.

Technology

This webinar on our annual survey explores which industry trends are emerging, how key metrics are evolving, where retailers are investing and how new technologies are changing digital retail.

Technology

This technical report advises on practical matters of implementation and presents unbiased technical analysis dedicated to the best practices for implementing SOA strategy in the retail enterprise and is applicable to both public and private clouds.

Technology