Members Only
SORO 2020 is a free download for NRF members and is available for non-members to purchase from Forrester Research.
The State of Retailing Online study conducted by NRF and Forrester examines the impact of ecommerce and provides key metrics for benchmarking.
The survey examines retailer attitudes and investment levels for critical digital commerce issues.
Recommended reading
How Kendra Scott’s ‘fashion-for-philanthropy’ vision transforms communities
Retail Gets Real episode 360: CEO Tom Nolan on serving the customer and giving back to communities.
Read more
How LePrix redefined sourcing in the pre-owned luxury marketplace
Retail Gets Real episode 359: Co-founder Emily Erkel on finding her niche in retail resale.
Read more
How digital channel optimization enhances the customer experience
NRF Nexus: Fossil and Shop Premium Outlets on the latest trends and effective strategies.
Read more
How Solo Brands builds passionate fans one product at a time
Retail Gets Real episode 356: Chief Growth Officer Michael McGoohan on disrupting the outdoor leisure retail market.
Read more
How Walmart co-creates solutions for customers and associates
NRF Nexus: Tools including GenAI, AR and spatial computing are driving growth and competitive advantage.
Read more
Sur La Table gets the recipe right for reaching customers
NRF Nexus: VP and GM of Ecommerce Rachel Frederick on crafting a seamless order-to-delivery experience.
Read more