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Crowd Management

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Retail loss prevention and security associates are always focused on customer safety. But the holiday season and other special events make it especially important to manage crowds effectively.

Effective Crowd Management Guidelines

NRF has released an updated edition of its Effective Crowd Management Guidelines, which help retailers prepare for both expected and unexpected events. Use the reminders and tips to address potential risks during the holiday season and beyond. The guidelines include suggestions for policies regarding civil disturbances.

Download the guidelines.

Multiple Offender Crimes and Criminal Flash Mobs

Criminal flash mobs are phenomena that are continuing to gain media attention. As these types of events cause sudden crowding in areas within stores and malls, guidelines and considerations for these types of occurrences are available to complement existing crowd management guidelines.

Download the Multiple Offender Crimes white paper.