RISE Up Credential Passes for NRF Retail Members

This retail members-only benefit provides 10 complimentary passes per company for each of the six NRF Foundation RISE Up credential programs
Warehouse, Inventory & Logistics Specialist

Developed in collaboration with the Association for Supply Chain Management Foundation, this self-paced five-hour interactive online curriculum and assessment will help retail employees understand the importance of supply chains and the flow of goods; warehouse design, operations and management; and how to apply key performance metrics and strategic principles.

Employees receive a digital badge and a printable certificate upon completion.

NRF retail member companies can secure 10 free passes for the COVID-19 Retail Operations Specialist credential.

Warehouse
Customer service in retail
Retail Industry Fundamentals

The Retail Industry Fundamentals credential is a self-paced five-hour online curriculum and assessment training program for recent college graduates or new employees starting in the retail industry. This credential provides employees with workplace readiness skills including customer service and math to confidently conduct sales transactions in the retail industry.

Employees receive a digital badge and a printable certificate upon completion.

NRF retail member companies are eligible for 10 free passes for the Retail Industry Fundamentals credential.

Customer Service & Sales

The Customer Service & Sales credential is a self-paced 14-hour online curriculum and assessment training program for employees to master customer service and sales skills in retail or any other customer-facing industry. This course highlights crucial workplace skills including reading customer body language and increasing customer satisfaction and retention. 

Employees receive a digital badge and a printable certificate upon completion.  

NRF retail member companies are eligible for 10 free passes for the Customer Service & Sales credential.

Customer service in retail
Inventory management
Business of Retail: Operations & Profit

The Business of Retail: Operations & Profit credential is a self-paced 11-hour online curriculum and assessment training program designed to help individuals beginning their retail careers. Employees will better understand how the retail industry operates.

Employees receive a digital badge and a printable certificate upon completion.

NRF retail member companies are eligible for 10 free passes for the Business of Retail: Operations & Profit credential.

Customer Conflict Prevention Specialist

In partnership with the Crisis Prevention Institute, this self-paced 70-minute interactive online curriculum and assessment is designed specifically for retail’s unique challenges, including in-store requirements for customers, customer-to-customer conflicts and line management. 

Employees receive a digital badge and a printable certificate upon completion.  

NRF retail member companies are eligible for 10 free passes for the COVID-19 Retail Operations Specialist credential. 

Customer conflict
COVID-19 training
COVID-19 Retail Operations Specialist

Made possible by American Express, this self-paced 40-minute online curriculum and assessment is designed to help retailers operate during the pandemic in a safe and productive way, meeting state and local requirements for COVID-19 training.  

Employees receive a digital badge and a printable certificate upon completion.  

NRF retail member companies can receive 10 free passes for the COVID-19 Retail Operations Specialist credential.

Access your free retail member passes

Please complete the interest form below to learn more about this retail member benefit and unlock up to 60 free training credential passes per company. The NRF Foundation Rise Up team will contact you for more information within 1-3 business days.

 

Not a retail member and interested in this benefit?

Connect with NRF’s membership team today to see if your organization qualifies and learn more about retail membership benefits.