12:00 PM – 1:00 PM ET
Wednesday, March 20, 2024
NRF’s State of Retail & the Consumer will explore the health of American consumers and the retail industry with leaders including NRF President and CEO Matthew Shay, NRF Chief Economist Jack Kleinhenz, Ph.D., retail executives from major brands, and economic and consumer experts. Watch last year’s event here.
Agenda
Introduction
Consumer Trends Spotlight: Rapid-fire spotlight on consumer shopping trends.
Serving Customers in 2024: Discussion about how retailers innovate to meet customers’ needs, provide exceptional shopping experiences, and drive customer engagement and retention in today’s competitive landscape.
Accelerating Small Business Growth with Ecommerce: Conversation highlighting how online marketplaces create opportunities for entrepreneurs and small businesses to reach a global customer base, diversify their sales channels, and make an impact in communities across the country.
NRF 2024 Retail Sales Forecast
2024 Consumer and Retail Spending Outlook: Discussion on the outlook for the 2024 economy and its impact on consumer spending.
Closing