The pandemic’s impact on the Walmart shopper
Chief Customer Officer Janey Whiteside discusses the pandemic’s effects on consumer behavior.
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Consumer Behavior
Through the retail lens: The adoption of mobile payments
Report shows cross-generational interest in new payment technologies.
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Kids’ newest favorite ‘Nugget’ isn’t edible
How a couch for kids has reached new levels of popularity during the pandemic.
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Retail in 2021: What will endure and what’s going to change?
11 trends that will shape the next 12 months.
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Through the retail lens: Holiday 2020 and the shopper mindset
Consumer psychologist Erica Carranza on delivering certainty in the customer experience.
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