How Albertsons maintains close customer connections
NRF 2022: CEO Vivek Sankaran shares lessons in earning loyalty.
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Customer Loyalty
Kohl’s and Sephora among six retailers rethinking loyalty
Kohl’s, Sephora and more are revamping programs to meet new customer demands.
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Brands offer help for beauty DIY-ers
Brands offer assistance to those taking matters into their own hands.
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How Cotopaxi creates superfans through sustainability
Retail Gets Real episode 162: Manifesting mission through products and business practices.
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How Lilly Pulitzer used its 60th anniversary to build loyalty and attract new fans
Three ways Lilly Pulitzer leveraged a big anniversary to connect with old and new customers in a meaningful way.
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