Customer Engagement 3 tips from Drybar for making customers feel like VIPs Steal-worthy tactics for building customer loyalty from CMO Sarah Hoffmann. Learn more
Connected Commerce How DSW stepped up its loyalty program At NRF NXT, DSW executives shared the keys to a successful loyalty program relaunch. Learn more
Customer Experience 3 elements for creating extraordinary retail experiences Retail Gets Real episode 130: Harvard retail expert Jeffrey Rayport discusses a winning combination for retail success. Learn more
Connected Commerce 3 tips from H&M for turning influencers into ambassadors H&M found the right influencers, built relationships and created personalized activation plans for the H&M League. Learn more
Connected Commerce Customer centricity: Easy to talk about, hard to implement 3 keys to closing the gap between the theory and the reality of putting the customer first. Learn more