Customer Returns in the Retail Industry
NRF and Appriss Retail surveyed retailers to better understand the current returns landscape.
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return fraud
Naughty or nice: 3 things to know about fraud during the holiday season
Retailers expect an average 11 percent of purchases made during the 2018 holiday season to be returned.
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Organized retail crime losses reach all-time high
ORC is continuing to grow, with nearly three-quarters of retailers reporting an increase in the past year.
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