Digital Retail (Shop.org)
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Shop.org coined the phrase “Cyber Monday” in 2005. This year, more than 900 retailers are offering deals on CyberMonday.com all season long. This shopping event is still a big deal, drawing 121 million shoppers and contributing significantly to an expected $105 billion in online holiday sales, and it's especially popular among younger consumers: Nine in 10 Millennials say they plan to shop online on Cyber Monday.
Shop.org is a community that's truly "by the member, for the member." This is THE place to connect with retailers and industry pros who know and love the world of digital retail.
News & Research
Shop.org’s highly-regarded original research includes the State of Retailing Online reports, quarterly Think Tank articles, annual eHoliday studies, and Snapshot reports on hot topics in digital retail. Social and Mobile Commerce Studies and consumer research identify shopping trends, and Organizational Structure Studies dig into the evolving nature of the retail industry. Member-submitted white papers round out the resources available in the Retail Library.
Shop.org SmartBrief is a free, daily email newsletter for online and multichannel retailers. Each issue provides a concise summary of the day’s most important news stories impacting our industry. Preview and subscribe to the newsletter, search the archives, subscribe via RSS or learn more about advertising in the brief.
Shop.org members do business across the United States and around the world. Regional dinners are scheduled in more than a dozen cities throughout the year, and offer opportunities to connect with local industry peers. Registration is free for retailers. Check the calendar for a dinner near you.
Kynetic CEO Michael Rubin had a candid conversation with Forrester's Sucharita Mulpuru at the Shop.org Summit in Seattle.
Committees & Membership
Shop.org members support the digital retail community with their commitment, energy and creativity. Learn more about becoming a member of the industry’s largest, most vibrant online retail community.
We’re especially grateful for members who go the extra mile to serve on committees and on our Board of Directors. Their contributions provide vision and insights for our members and our industry. Find out more about getting involved with our Content Committee, Research Committee, Member Services Committee, Policy Advisory Group or Think Tank.
Shop.org, a division of the National Retail Federation, is focused on providing holistic member value to digital retailers and the companies that serve them. Our vision is to be the world’s most valued membership community for digital commerce.
Since 1996, the digital retail industry has joined with Shop.org to advance the retail industry though shared knowledge, experience and expertise. Shop.org’s network of more than 600 member companies and thousands of actively participating executives is focused on the digital retail industry’s most critical challenges and rewarding opportunities, including:
- Best practices in digital retail marketing and merchandising
- Innovative and emerging retail technology
- Mobile and social marketing and commerce
- Seamless, omnichannel strategy
- Website design, usability, conversion and customer experience
Shop.org provides a forum for retail executives to share information, lessons-learned, new perspectives and insights about online and multichannel retailing. Join us.
- Chain Restaurants (NCCR)
- Digital Retail (Shop.org)
- Human Resources
- Industry Partner
- Loss Prevention
- Small Business
- Supply Chain
- Women in Retail
More than 33,000 retail industry professionals gathered at Retail's BIG Show 2016 to tap into the digital trends and technology shaping the future of retail. See articles, presentations, video and more from the event.
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For retailers to truly be omnichannel, they’ll need to plan more holistically. https://t.co/hgnPjY3jdV17 hours ago
How context impacts customer experience in digital retail. https://t.co/wM5cPd8vXi18 hours ago