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Technology ARTS


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NRF’s technology leadership community of CIOs and IT professionals educates policymakers and develops resources that help retailers innovate.

The CIO Council is an invitation-only committee of retail CIOs from NRF member companies, focusing on strategic best practices, emerging issues and budget benchmarking.

The IT Security Council is a CIO Council committee that provides a forum for retail security leads to collaborate and exchange information, as well as educate policymakers on combatting data theft and breaches.

News & Resources

NRF’s Retail CIO Download reviews key findings and trends from the NRF CIO Council Roundtable and member survey.

Digitizing the Store, a 2014 report developed in partnership with the University of Arizona and Demandware, surveyed more than 200 retail business and technology executives to evaluate the convergence of point-of-sale and e-commerce technology.

A follow-up report in 2015, Building the Business Case for a Unified Commerce Platform, again surveyed hundreds of executives to see how retailers are keeping pace with evolving technology and consumer behavior.

Retail technology standards lower the cost of ownership of new technology for retailers, and allow vendors to find partners and compete to offer better service to retailers.  What this means is that retailers can offer better service to their customers — the right products at the right time at the right price.

Technology stories in our News section spotlight emerging trends, recap the latest research and share insightful tips from industry experts. Research and white papers in our Retail Library take an in-depth look at best practices and new strategies for retail technology.

NRF’s SmartBrief is a daily roundup of the latest retail industry news. Each email provides a concise summary of the day’s most important stories. Preview the latest issue and subscribe to the newsletter.

Events & Education

NRFtech is an annual conference for IT executives along with others responsible for innovation across the retail organization. The event puts CIOs, CMOs and digital executives in a collaborative environment to share insights on emerging technologies and how these innovations are reshaping the world of retail, as well as how they can help solve current issues. NRFtech is open exclusively to c-suite and senior-level executives, ensuring meaningful interactions with real decision makers - all in a 5-star environment on the California coast. The event is complimentary for NRF members.

NRFtech: Connecting Retail's CIOs, CMOs and tech leaders

Technology events throughout the year include individual sessions and educational tracks at Retail’s BIG Show and Summit. The ARTS Pavilion at NRF’s annual convention is an emporium for new technologies, cloud, mobile and social commerce. ARTS also holds four quarterly meetings throughout the year.

Live webinars and archived replays help retailers navigate the changing technology landscape by implementing standardized technologies and processes. View all upcoming events.


NRF’s policy agenda is focused on jobs, innovation and consumer value. We’re the voice of retail in our nation’s capital, advocating for the industry on issues like patent reform, data security and mobile payments.

Get Involved

Be part of the world’s largest retail trade association. Everyone in your company can take advantage of NRF membership benefits. Learn more or join us.

Staff Contacts:

Christian Beckner

Christian Beckner
Sr. Director, Retail Technology

Artemis Berry

Artemis Berry
VP, member engagement