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Technology ARTS


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CIO Council

NRF’s technology leadership community of CIOs and IT professionals educates policymakers and develops resources that help retailers innovate.

CIO Council

The CIO Council is an invitation-only committee of retail CIOs from NRF member companies. The Council focuses on strategic best practices, as well as emerging issues (such as mobile retailing and NSTIC) and budget benchmarking. The group meets three times a year and maintains a LinkedIn group for information exchange.

The Council is managed by an executive committee that oversees six working sub-committees, each chaired by a member CIO: Networking & Communications, Education & Research, Advocacy & Policy, Technology & Standards, Cross-functional Relationships, IT Security Committee. The Council also provides feedback and direction for the content for NRF’s premier technology event, NRFtech: Technology Leadership Summit, which is an invitation-only event for retail CIOs and is free to members.

IT Security Council

IT Security Council

This permanent CIO Council committee was formed in January 2014 to provide a forum for retail security leads to collaborate and exchange information, develop and share industry best practices and key components of an effective security plan and policy, and educate federal lawmakers on what is needed to combat data theft/breaches and the resulting fraud that occurs. The IT Security Council is managed by an executive committee that oversees three primary objectives: Networking & Communications, Education & Research, and Policy & Advocacy.



ARTS is a worldwide community of retail business, information technology professionals and analysts organized to help retail enterprises and solution providers identify, adopt and integrate current and emerging information technology and innovation into their organizations, strategies and operations.

News & Resources

NRF’s Retail CIO Download reviews key findings and trends from the NRF CIO Council Roundtable and member survey. Digitizing the Store, a report developed in partnership with the University of Arizona and Demandware, surveyed more than 200 retail business and technology executives to evaluate the convergence of point-of-sale and e-commerce technology.

Retail technology standards – Unified POS, Data Model, XML Schema, and Business Process Modeling  – lower the cost of ownership of new technology for retailers, and allow vendors to find partners and compete to offer better service to retailers.  What this means is that retailers can offer better service to their customers – the right products at the right time at the right price.

Charting the Value of ARTS
From business process models to XML schemas, the Association of Retail Technology Standards is dedicated to creating an international, barrier-free technology environment to help retailers improve and build their business.

Technology stories in our News section spotlight emerging trends, recap the latest research and share insightful tips from industry experts. Research and white papers in our Retail Library take an in-depth look at best practices and new strategies for retail technology.

NRF’s SmartBrief is a daily roundup of the latest retail industry news. Each email provides a concise summary of the day’s most important stories. Preview the latest issue and subscribe to the newsletter.

Events & Education

NRFtech is an annual conference for leading retail IT executives. Discussions at the invitation-only forum are centered around actionable information on the latest trends in retail technology.

NRFtech: Connecting retail technology leaders
NRFtech: Retail Technology Leadership Summit 2014 gathered some of the most innovative and influential technology leaders in retail to explore the latest in retail tech and network with industry peers.

Technology events throughout the year include individual sessions and educational tracks at Retail’s BIG Show and Summit. The ARTS Pavilion at NRF’s annual convention is an emporium for new technologies, cloud, mobile and social commerce. ARTS also holds four quarterly meetings throughout the year.

Live webinars and archived replays help retailers navigate the changing technology landscape by implementing standardized technologies and processes. View all upcoming events.


NRF’s policy agenda is focused on jobs, innovation and consumer value. We’re the voice of retail in our nation’s capital, advocating for the industry on issues like patent reform, data security and mobile payments.

Get Involved

Be part of the world’s largest retail trade association. Everyone in your company can take advantage of NRF membership benefits. Learn more or join us.

Staff Contacts:

Vicki Cantrell

Vicki Cantrell
SVP, Communities and Executive Director,

Tom Litchford

Tom Litchford
VP, Retail Technology

Karen Shunk

Karen Shunk

ARTS Collaboration Tool

Are you an ARTS member looking to access the collaboration tool? (Requires separate password.)

ARTS on LinkedIn

Join the ARTS group on LinkedIn to share ideas and information online.

NRF SmartBrief

Subscribe to a free, daily email featuring the latest retail industry news.

Looking for color and size codes?

Standard Color and Size Codes are an EDI standard that give retailers, vendors and manufacturers a common language for product color and size, supplementing data conveyed by UPC codes.