Blog
What’s driving retailers’ investments in 2019
Forrester’s Sucharita Kodali shares how retailers’ omnichannel strategies are evolving.
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How tech is evolving the customer experience at HSN, QVC and Zulily
Retail Gets Real episode 112: Qurate Retail Group CIO on the impact of AI and voice.
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3 traits of transformative CIOs
How CIOs from Couche-Tard – Circle K, Gap and REI plan for success.
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Chief protector: Inside the business of loss prevention
Retail Gets Real episode 115: Giant Food’s Director of Asset Protection shares what’s behind the CCTV camera at stores.
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Dick’s Sporting Goods CEO Ed Stack on leadership and service
Episode 100 of Retail Gets Real: Giving back and the future of DICK’s in an evolving retail industry.
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Fashion and fitness brand Addison Bay experiments with pop-ups to grow its customer base
CEO Marguerite Adzick wanted to develop a one-stop space where activewear went beyond just the time spent at the gym.
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The fulfillment center of the future (yes, there are robots)
"What Kim Kardashian tweets this afternoon could be what you’re shipping tonight.”
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Nordstrom sets the standard for customer experience. Again and again.
Episode 108 of Retail Gets Real: Why innovating in the retail space isn’t necessarily about being disruptive.
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Better together: IKEA and TaskRabbit
Episode 101 of Retail Gets Real: TaskRabbit CEO Stacy Brown-Philpot on career leaps and great partnerships.
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How Salesforce makes equality a core value
Creating a culture of equality, particularly in the Silicon Valley tech world, is not a spectator sport.
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