Blog
Through the retail lens: Holiday 2020 and the shopper mindset
Consumer psychologist Erica Carranza on delivering certainty in the customer experience.
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6 ways retailers are making holiday shopping safe, merry and bright
From reservations to expanded promotions, retailers continue to meet customers’ needs.
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Innovation and the future of retail
4 questions for NRF 2021 – Chapter 1 speaker Kate Ancketill on the futute of retail.
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Sonic Drive-In on COVID-19’s effects on supply chain and consumer demand
Sonic proves that sales growth can happen during a pandemic.
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Veggie Grill builds a vegan empire
Retail Gets Real episode 195: Healthy, affordable and convenient food.
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How malls are remaking the holiday experience
Tech-enabled traditions keep consumers celebrating safely.
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Reimagining Macy’s Thanksgiving Day Parade
Executive producer Susan Tercero on keeping the event festive and safe.
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Shop Telemundo brings commerce to viewers
The interactive experience includes ShoppableTV.
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Kroger vows to end hunger and food waste by 2025
Retail Gets Real episode 194: How Kroger is working to end food waste
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Through the retail lens: The curbside customer experience
Retail strategist Ron Lutz on engaging consumers how they’re shopping now.
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