Connected Commerce

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Connected Commerce

Learn how successful companies and retail leaders approach customer experience, explore new trends, best practices and more through blog posts, videos, research and more. 

NRF On Demand
Exclusive to NRF members, NRF On Demand brings you and your team the latest content from NRF conferences and events. Learn key trends, takeaways, best practices and more from retail leaders and visionaries.
 
Tina Sharkey, CEO and Co-Founder, Brandless speaks at NRF 2019
 

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The Digital Council is a collaborative, networking group of digital leaders focused on the e-commerce, mobile and innovation functions in retail. These senior level experts from NRF member companies represent the breadth and diversity of the retail industry and give their time and knowledge to help advance their organizations, careers and the industry overall. 

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From the blog

 
Man eating from rice bowl at restaurant
Hospitality is on the plate at fast-casual restaurant CAVA
Retail Gets Real episode 119: CEO Brett Schulman dishes on what makes customers come back for more.
 
Anthropologie model wearing bandana and colorful shirt
Engaging consumers in a channel-less world
Retail Gets Real episode 114: How Chris Silver from URBN empowers associates to engage with customers.
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girls are walking with shopping bags outside
What’s driving retailers’ investments in 2019
Forrester’s Sucharita Kodali shares how retailers’ omnichannel strategies are evolving.
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Shopping for shoes on a tablet with coffee in hand
How tech is evolving the customer experience at HSN, QVC and Zulily
Retail Gets Real episode 112: Qurate Retail Group CIO on the impact of AI and voice.
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A family going down an escalator with their child at a mall
3 things to know about consumers in 2019
How smart retailers are striving to not just meet, but exceed customer expectations.
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