Accurate Schedules Drive Lower Turnover (and Better Business Outcomes)

This white paper explores how schedule accuracy plays a critical role in reducing employee turnover and improving operational performance. Using real-world workforce analytics, UKG reveals that employees whose actual hours closely match their scheduled hours are significantly more likely to stay, while large deviations in either direction dramatically increase attrition risk. The paper examines the operational and financial impact of inaccurate scheduling from payroll errors and overtime costs to employee disengagement and shows how workforce analytics can help organizations identify scheduling imbalances, address root causes, and create more stable, efficient and productive workplaces.