2019 Organized Retail Crime Survey
ORC continues to pose a serious threat, costing retailers $703,320 per $1 billion in sales.
Retail shrink totaled $61.7 billion in 2019 amid rising employee theft and shoplifting/ORC
Theft, fraud and retail “shrink” totaled $61.7 billion in 2019, up from $50.6 billion in 2018, according to NRF.
How to de-escalate tense situations: Tips for retailers
Tips for retailers for when customers refuse to follow safety requirements in stores.