Retailers reported a 93% increase in the average number of shoplifting incidents per year in 2023 versus 2019 and a 90% increase in dollar loss due to shoplifting over the same time period. Conducted in partnership with the Loss Prevention Research Council and sponsored by Sensormatic Solutions, "The Impact of Retail Theft & Violence 2024" examines how theft and violence have evolved since before COVID and how retailers are combating today's retail crime landscape.
The survey was conducted online among senior loss prevention and security executives in the retail industry June 10 through July 12. The study contains results from mid-size to large retailers across 164 retail brands, which accounted for $1.52 trillion in annual sales in 2023 or 30% of total retail sales. The brands represent a variety of retail sectors including specialty and luxury retail, home improvement, mass merchandise, grocery and pharmacy.
